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Extended Stay America - Los Angeles - Valencia
- Hotels
- Stevenson Ranch, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
24940 Pico Canyon Rd., Stevenson Ranch, CA, 91381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Helpful staff and clean rooms. They wouldn’t allow me to prepay (even the day of) for the rooms I purchased. I was paying for four employee’s rooms and my own as well. My employees were arriving before me by a few hours and had to wait for me or pay for it themselves.
Business response:
Samantha, thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. However, we are sorry for any inconvenience caused to you. Your business is appreciated, and we hope you’ll consider choosing us on your next trip to our city. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
The only problem I had was the smell in the room. There are kitchens in this hotel so that is normal as people cook in them.
Business response:
Thank you for choosing our hotel. We are pleased you liked our kitchenette, but we are sorry for the odor issue you encountered. Your feedback has been shared with the housekeeping team to be more diligent with their efforts so that our future guests never experience a similar problem. It was a pleasure hosting you, and we hope to see you back soon so that we can make your next visit a memorable one. Sincerely, Hotel Management
We were ready to check in a couple hours before check in time, but when I called the lady I talk to said they were fully booked the night before and she didn't think it was possible but to call back in a hour in which I did but when I called back it was a different girl, who so absolutely not, but long story short was put on a brief hold and they accommodated my early check in request. Thank you
Business response:
Berry, thank you for choosing Extended Stay America. We are pleased to know you had a pleasant time with us, and we hope to see you back soon. Sincerely, Hotel Management
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Valencia
How is Extended Stay America - Los Angeles - Valencia rated?
Extended Stay America - Los Angeles - Valencia has a 4.2 star rating with 1,345 reviews.
When is Extended Stay America - Los Angeles - Valencia open?
Extended Stay America - Los Angeles - Valencia is open now. It will close tomorrow at 12:00 a.m.