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Extended Stay America - Lynchburg - University Blvd.
- Hotels
- Lynchburg, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1910 University Blvd., Lynchburg, VA, 24502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location is great. Pet area is awesome. HOWEVER, one had to “run the gauntlet” through smokers, drinkers, and sometimes fighters outside the side entrance (which was filthy with trash and propped OPEN by various devices most of the time!).
Business response:
Thank you for being our guest. We are glad you were pleased with most aspects of your visit. However, we apologize for the concerns which kept your stay from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to accommodate you whenever your travels bring you to our area. Sincerely, Hotel Management
Business response:
Michael, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
David, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Some suggestions... First impressions: The bathroom sink drain did not open. I requested a room change which was readily granted. The second room had a few dust kitties in it and some trash - it wasn't thoroughly cleaned. I also noted that the stove top burners were not seated properly, so if there was a need to use it, it would have been awkward as pans would not sit level. Overall it is an older building and I believe the owner(s) are working to update it. It was unclear how they handled pots, plates, silverware, etc., sin... read more
Business response:
Thank you for your review. We apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit and for the inconvenience it caused. Your feedback will be shared with our housekeeping and maintenance teams for review and action. Also, we regret your disappointment with breakfast not being available during your stay. Please know that we have posted this information on the hotel website, so our guests can be aware while making reservations with us. Moreover, we are sorry you were d... read more
Business response:
Thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Front desk good, but... Both front desk clerks were kind, but they failed to communicate to the maid, who presumed to bang on the door repeatedly, persistently, while I was trying to sleep, 1h 20 min before check-out time, despite the fact that I'd checked in very late. A hotel guest has the legal right to the room without disturbance until check-out time, and this persistence is invasive and unlawful. My face now has to appear all day to professional others the wreck that the maid made it.
Business response:
Thank you for your kind rating. While we are happy you liked our front desk associates, we sincerely apologize for the inconvenience you encountered due to our housekeeping. Your comments have been shared with our team, and we will make sure they are more diligent going forward. We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience. Sincerely, Hotel Management
Very convenient The location is fantastic to LU. Very convenient!! The hotel is a bit dated and could use a “refresh”. The bathroom floors need to be deep cleaned. Worth the stay just for the location.
Business response:
Kristal, thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an overall enjoyable stay and that our location was perfect for your needs. However, we are sorry your suite was not serviced to the level it should have been. Your feedback will be shared with our housekeeping team for review and action. We value your concerns and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lynchburg - University Blvd.
How is Extended Stay America - Lynchburg - University Blvd. rated?
Extended Stay America - Lynchburg - University Blvd. has a 4.2 star rating with 1,394 reviews.
When is Extended Stay America - Lynchburg - University Blvd. open?
Extended Stay America - Lynchburg - University Blvd. is open now. It will close tomorrow at 12:00 a.m.