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Extended Stay America - Lynchburg - University Blvd.
- Hotels
- Lynchburg, VA
About this business
Location details
1910 University Blvd., Lynchburg, VA, 24502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was very dated. And smelled very musty & of cigarette smoke. The fridge was not the clearest on the outside. The staff was super friendly. Nothing negative to say there!
Business response:
Thank you for staying with us and for the review. We apologize for the disappointing experience you had and are sorry for the overall condition of your suite. Your concerns regarding the age of your suite and the housekeeping issues will be discussed with the appropriate individuals to take necessary measures. We are truly sorry for the inconvenience and hope you will reconsider staying with us the next time you visit our area. Sincerely, Hotel Management
Will stay here again Very friendly staff. Room and hotel was neat and clean.
Business response:
Michelle, thank you for being our guest at Extended Stay America and for the fantastic feedback. We are glad to know you had a great stay and that you were impressed with our spotless accommodations and courteous associates. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
My stay was good but one of the hotel front desk workers gave my information out to a family member. I thought my information was private! 😔
Business response:
Edwina, thank you for being our guest at Extended Stay America. We are glad overall your stay was a pleasant one. Please know, our guest information is confidential and we are reviewing the incident you outlined. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Dissaponted Check in was great, staff was friendly. The room itself didn’t look like it had been thoroughly wiped down. There was dirt on the nightstand and the phone was not clean at all. The shower faucet-head leaked into the kitchenette area.
Business response:
Thank you for being our guest. We are glad to know you had a pleasant check-in experience, but we are sorry for the issues you encountered in your suite. We have taken note of your comments and have shared it with the housekeeping and maintenance team so that we can improve our service and facilities going forward. We value your business and truly hope you will give us another chance so we can make it up to you. Sincerely, Hotel Management
Works for
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
I stayed for an overnight business trip. The safety measures for dealing with Covid-19 were good. The "cupboards" are bare, so if you need a coffee maker, which I did, and anything you need, except for towels, etc., you have to ask for at the desk. Which I think was a good idea. Only downside is no coffee in the lobby.
Business response:
Thank you for choosing Extended Stay America for your overnight stay. We are glad you enjoyed your time with us and that you liked our hotel policy. We appreciate your feedback and look forward to your future visit. Sincerely, Hotel Management
Business response:
Wendy, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lynchburg - University Blvd.
How is Extended Stay America - Lynchburg - University Blvd. rated?
Extended Stay America - Lynchburg - University Blvd. has a 3.5 star rating with 2,263 reviews.
When is Extended Stay America - Lynchburg - University Blvd. open?
Extended Stay America - Lynchburg - University Blvd. is open now. It will close tomorrow at 12:00 a.m.