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Extended Stay America - Lynchburg - University Blvd.
- Hotels
- Lynchburg, VA
About this business
Location details
1910 University Blvd., Lynchburg, VA, 24502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Some suggestions... First impressions: The bathroom sink drain did not open. I requested a room change which was readily granted. The second room had a few dust kitties in it and some trash - it wasn't thoroughly cleaned. I also noted that the stove top burners were not seated properly, so if there was a need to use it, it would have been awkward as pans would not sit level. Overall it is an older building and I believe the owner(s) are working to update it. It was unclear how they handled pots, plates, silverware, etc., sin... read more
Business response:
Thank you for your review. We apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit and for the inconvenience it caused. Your feedback will be shared with our housekeeping and maintenance teams for review and action. Also, we regret your disappointment with breakfast not being available during your stay. Please know that we have posted this information on the hotel website, so our guests can be aware while making reservations with us. Moreover, we are sorry you were d... read more
Business response:
Thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Very convenient The location is fantastic to LU. Very convenient!! The hotel is a bit dated and could use a “refresh”. The bathroom floors need to be deep cleaned. Worth the stay just for the location.
Business response:
Kristal, thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an overall enjoyable stay and that our location was perfect for your needs. However, we are sorry your suite was not serviced to the level it should have been. Your feedback will be shared with our housekeeping team for review and action. We value your concerns and hope to see you again soon. Sincerely, Hotel Management
I like it cause its close to the stadium.
Business response:
Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable, comfortable stay and that our location close to the stadium was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
My daughter was visiting Liberty for CFAW. It was a great location within walking distance. The staff was super friendly and let us have a late checkout, since our flight was leaving later in the day.
Business response:
Laurie, thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable stay, liked our friendly staff and that our location was perfect for your needs. We look forward to seeing you and your daughter on your next visit this way. Sincerely, Hotel Management
Business response:
Julie, thank you for your feedback. We are sorry if there were a few issues that kept you from giving us a higher rating. We regret any inconvenience this caused, and we hope you will return for the perfect stay you deserve. Sincerely, Hotel Management
Comfortable Very accommodating for our needs.
Business response:
Michelle, thank you for the perfect review! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Front desk good, but... Both front desk clerks were kind, but they failed to communicate to the maid, who presumed to bang on the door repeatedly, persistently, while I was trying to sleep, 1h 20 min before check-out time, despite the fact that I'd checked in very late. A hotel guest has the legal right to the room without disturbance until check-out time, and this persistence is invasive and unlawful. My face now has to appear all day to professional others the wreck that the maid made it.
Business response:
Thank you for your kind rating. While we are happy you liked our front desk associates, we sincerely apologize for the inconvenience you encountered due to our housekeeping. Your comments have been shared with our team, and we will make sure they are more diligent going forward. We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lynchburg - University Blvd.
How is Extended Stay America - Lynchburg - University Blvd. rated?
Extended Stay America - Lynchburg - University Blvd. has a 3.5 star rating with 2,263 reviews.
When is Extended Stay America - Lynchburg - University Blvd. open?
Extended Stay America - Lynchburg - University Blvd. is open now. It will close tomorrow at 12:00 a.m.