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Extended Stay America - Madison - Junction Court
- Hotels
- Madison, WI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
55 Junction Ct., Madison, WI, 53717, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good choice at the last minute This hotel was a little out of the way and needed a refresh (especially of the carpets) but the bed was comfortable, the halls were quiet, and the staff at the desk were pleasant.
Business response:
Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It is delightful to know much you enjoyed your stay, and we are happy you were impressed with comfortable beds and friendly staff. We value your suggestions and look forward to your next visit. Sincerely, Hotel Management
The "walking breakfast" that was explained to us on check-in was grab and go coffee, muffins and cereal bars. However no muffins were available because they were awaiting a shipment from corporate. Corporate needs to allow staff to buy locally at Cosco or where ever when they can not provide in time what is advertised to their customers. Not fair to staff to have to deal with making excuses. Room was clean, staff friendly. Convention in town left few affordable choices to stay last minute. For the price we had to pay we were... read more
Business response:
Thank you for the feedback. We are glad to read you had liked the cleanliness of your room and our friendly staff. However, we sincerely apologize for the difficulties you encountered regarding our grab-and-go breakfast service. We are sorry for your disappointment and appreciate your patience. We regret, we failed to live up to your expectations and our own standards. Your feedback holds a lot of importance as it highlights areas of improvement, so it has been discussed with the team in an effort to deliver better service. ... read more
Just stayed one night but it was quiet, clean, and allows pets. Fridge was nice perk
Business response:
Brenda, thank you for choosing to stay at Extended Stay America. We are glad to know you liked our well-kept property and that you also enjoyed our pet-friendly policy. We appreciate your business and look forward to your future visit. Sincerely, Hotel Management
They had an open room and allowed my adult children to stay the night in it for no charge
Business response:
Thank you for choosing Extended Stay America. We are glad to know we provided you with a comfortable stay and hope to see you and your child again soon. Sincerely, Hotel Management
I have stayed at many ESA. This one is beat up and run down. The newer one across the parking lot is much nicer, but more expensive.
Business response:
Thank you for your loyalty to our brand. We apologize for the disappointment you had regarding our property and room and regret the inconvenience it caused. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We value your feedback and hope to make it up to you in the future. Sincerely, Hotel Management
Nice, helpful staff. The staff was very nice and helpful. The rooms were neat, but well worn bedding and mattress was uncomfortable. The baseboards in the public hallway had been removed. Leaving exposed holes and drywall.
Business response:
Joanne, thank you very much for taking the time to review our hotel. Although you were satisfied overall during your stay, we are disappointed we failed to meet the total of your expectations. Our goal is to deliver outstanding service, clean and comfortable suites for our guests to enjoy, and we are happy we accomplished that. We appreciate your feedback about our bedding and apologize it was not yo your satisfaction. We appreciate your patience and regret the inconvenience caused. Thank you for being our guest, and we hope... read more
Frequently asked questions about Extended Stay America - Madison - Junction Court
How is Extended Stay America - Madison - Junction Court rated?
Extended Stay America - Madison - Junction Court has a 4.2 star rating with 689 reviews.
When is Extended Stay America - Madison - Junction Court open?
Extended Stay America - Madison - Junction Court is open now. It will close tomorrow at 12:00 a.m.