This profile has been claimed by the business owner or representative.
Extended Stay America - Madison - Junction Court
- Hotels
- Madison, WI
About this business
Location details
55 Junction Ct., Madison, WI, 53717, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was nice.
No frills but clean and friendly staff.
The included breakfast was not really breakfast, but snacks.
Business response:
Dear Jeanette, Thank you for your feedback. I’m sorry to hear that the breakfast options did not meet your expectations. We offer a selection of snacks and beverages for a quick start to the day, but I understand this may not be sufficient for everyone. We’ll review our options to see how we can enhance the breakfast experience. We appreciate your input and hope to have the chance to provide a better experience on your next visit.Sincerely,Hotel Management
Too many people hanging in parking lot drinking and making noise. Staff was excellent
Business response:
Dear Jeffrey, Thank you for sharing about your stay at Extended Stay America. We are pleased you enjoyed many aspects of your time with us and had some memorable encounters with our staff. However, we apologize for the disturbances you encountered during your stay. On your next visit, we will be happy to provide you with a different room should one be available. We have various room options and are always happy to accommodate special requests when possible. Thank you for choosing us, and we look forward to making your next s... read more
Staff was great just felt uncomfortable with all the people blocking the doors open and gathered in parking lot drinking
I like that the hotel was in good shape and inexpensive. I did not like that the staff was seemed irritated when asked questions and annoyed when you asked more than one question. This was mostly the front desk.
Business response:
Dear Kimberly, We apologize for the inconvenience caused by the demeanor of our front desk staff during your stay. Providing friendly and attentive service is a priority for us, and we regret any impression of irritation or annoyance. We will share your feedback to address and improve our customer service approach. We strive to ensure all interactions with our guests are positive and welcoming. Thank you for bringing this to our attention, as it will help us serve you and others better in the future. We hope to welcome you b... read more
Frequently asked questions about Extended Stay America - Madison - Junction Court
How is Extended Stay America - Madison - Junction Court rated?
Extended Stay America - Madison - Junction Court has a 3.7 star rating with 936 reviews.
When is Extended Stay America - Madison - Junction Court open?
Extended Stay America - Madison - Junction Court is open now. It will close tomorrow at 12:00 a.m.