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Extended Stay America - Madison - Junction Court
- Hotels
- Madison, WI
About this business
Location details
55 Junction Ct., Madison, WI, 53717, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel easy highway access
The room was clean. The bed was a little too firm. Debra checked me in. She was very friendly and nice to talk to! I would stay there again!
Business response:
Dear Lisa,Thank you for the terrific review of Extended Stay America. We're glad that the room was clean and that Debra made your check-in experience pleasant. We appreciate your comments about the bed and will take that into consideration for future improvements. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area.Sincerely,Hotel Management
The room was nicely set up, Comfortable bed, and the staff was helpful. My only slight let down was the "breakfast". Muffins, nutri bars, oatmeal packets and coffee don't equal breakfast for me, but i didn't drop a star because there are so many good food options around it.
Had a harsh smell and not the cleaniest.
Business response:
Dear AMANDA, Thank you for your feedback. We sincerely apologize for the unpleasant odor and cleanliness issues you encountered during your stay. Maintaining a clean and comfortable environment is a top priority, and we regret falling short in your experience. Your comments will be shared with our housekeeping team to ensure immediate improvements. We appreciate your understanding and the opportunity to address these concerns. We hope to provide you with a much better stay in the future. Sincerely,Hotel Management
Night auditor, Diana, was extremely friendly, professional, and helpful, as was the morning auditor, Shauna.
Business response:
Dear Matthew, Thank you for your feedback! We are thrilled to hear about your positive experience with our team members, Diana and Shauna. Their friendly, professional, and helpful demeanor truly exemplifies the level of service we aim to provide to every guest. We are proud to have such dedicated staff who make your stay enjoyable from evening to morning. Your kind words motivate us to keep delivering exceptional hospitality. We look forward to welcoming you back to Extended Stay America on your next visit!Sincerely,Hotel M... read more
Frequently asked questions about Extended Stay America - Madison - Junction Court
How is Extended Stay America - Madison - Junction Court rated?
Extended Stay America - Madison - Junction Court has a 3.7 star rating with 936 reviews.
When is Extended Stay America - Madison - Junction Court open?
Extended Stay America - Madison - Junction Court is open now. It will close tomorrow at 12:00 a.m.