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Extended Stay America - McAlester - Hwy 69
- Hotels
- McAlester, OK
About this business
Location details
425 S George Nigh Expy, McAlester, OK, 74501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Yes amd yes
Nice and clean!
Business response:
Dear Guest, We are so glad you enjoyed the cleanliness during your visit! The team at Extended Stay America takes pride in maintaining a comfortable and welcoming environment for all our guests. Your feedback means a lot to us and motivates our housekeeping staff to keep up their great work. We can not wait to have you stay with us again and provide another refreshing experience. Sincerely Hotel Management
Place was clean staff friendly
Heater didn’t work. Bed was very soft, seems box spring was bad
Business response:
Dear Guest, Thank you for taking a moment to share your experience. We appreciate your feedback regarding the amenities and room comfort. Guest insights like yours help us better understand where we can make meaningful improvements to enhance the overall stay. Your comments will be shared with the management team for attention. We value your perspective and hope to have the opportunity to provide you with a more enjoyable visit in the future. Sincerely Hotel Management
Safe, clean, friendly staff, easy parking. Room was nice, was just traveling through, so one-night stay was good.
Business response:
Dear Guest, It is great to hear that you enjoyed a comfortable and pleasant stay during your travels. The team at Extended Stay America is delighted to know you appreciated the welcoming service and convenience we strive to provide. We are glad your visit was enjoyable and hassle-free, and we look forward to having you stay with us again whenever you are passing through the area. Sincerely Hotel Management
Large room
Room did not feel safe traveling as a single female. Room had dirt and dent in wall. Toilet was very loose. Window on ground level that could be broken into. Curtains did not cover window. No one at desk upon arrival. Would not come back again. Felt very nervous all night.
Business response:
Dear Guest, Thank you for taking the time to share your feedback regarding your recent visit. We are truly sorry to hear that your experience did not feel fully comfortable or secure. Please be assured that preventive maintenance is performed daily on vacant rooms or immediately after a guest’s departure. Our front desk team remains close by unless assisting another guest, and a sign is always posted when temporarily away. All windows and screens are secured, and front doors automatically lock at 11 p.m., ensuring entry only... read more
No one at front desk. Hole in wall. Toilet moves Not happy this time
Business response:
Dear Guest, We’re sorry to learn that this visit did not meet your expectations, and we understand how frustrating it must have been to encounter maintenance and service-related concerns. Please accept our sincere apologies for the inconvenience caused. Your comments have been shared with the appropriate teams to ensure these matters receive prompt attention and are handled more effectively going forward. We value your feedback and hope for the opportunity to provide you with a much-improved stay in the future. Sincerely, Ho... read more
Frequently asked questions about Extended Stay America - McAlester - Hwy 69
How is Extended Stay America - McAlester - Hwy 69 rated?
Extended Stay America - McAlester - Hwy 69 has a 4 star rating with 1,124 reviews.
When is Extended Stay America - McAlester - Hwy 69 open?
Extended Stay America - McAlester - Hwy 69 is open now. It will close tomorrow at 12:00 a.m.