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Extended Stay America - McAlester - Hwy 69
- Hotels
- McAlester, OK
About this business
"Welcome to Extended Stay America - McAlester – Hwy 69: This is a new addition to the Extended Stay America family residing just a few minutes away from the heart of McAlester. Travel downtown and enjoy fantastic wine options at the Whispering Meadows Vineyards and at Urban Wineworks. Visit McAlester Scottish Rite to get a glimpse into historic Scottish culture. Book with Extended Stay America for short stays, long stays and even temporary housing. Remember, as always, pets are always welcome. ""Welcome to Extended Sta... read more
Location details
425 S George Nigh Expy, McAlester, OK, 74501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The night stand was dirty with something sticky on it. The wall behind the nightstand was splattered with something nasty looking. There were multiple weird noises throughout the night.
Business response:
Dear Guest, Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for not fulfilling our commitment to providing clean and fresh accommodations and regret the noise issues you experienced. Please be assured that we have taken your concerns seriously and have communicated them to our housekeeping team for a thorough review and appropriate action. We value your patience and would like to emphasize that our front desk staff is always available to ensure your stay is as comfortable as possible.Yo... read more
Comfortable bed, clean bathroom, floor not clean The check in was great. Staff friendly and efficient. Lobby was clean and nice. Our room 314 had debris on the carpet in hallway. Inside the burners were on the top of counter. Counters and floors felt dirty. We were only there to sleep and the bed was comfortable and clean, bathroom clean and great shower. Got our good nights sleep and went on our way.
Business response:
Dear Guest, Thank you for your feedback. We are pleased to learn that you found your stay comfortable and appreciated the services provided by our staff. We sincerely apologize for the cleanliness issues you experienced. Please be assured that we will promptly address these concerns with our housekeeping team to enhance the overall experience for our guests. Thank you once again for sharing your insights.Sincerely,Hotel Management
Noisy in room above me, like the room was being renovated.
Business response:
Dear Guest, Thank you for staying at our hotel. We pride ourselves on delivering a memorable hotel experience; therefore, we regret not meeting these expectations during your recent stay. Please accept our apologies for the noise concerns you experienced. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. Your feedback is valuable to us as we continue to make improvements for the comfort of our guests.Sincerely,Hotel Management
This was a clean quiet facility and a good value our room key stopped working the morning to check out but no one at the desk to tell about it the breakfast is bare bones muffins oatmeal and coffee
Business response:
Dear Guest, Thank you for your valuable feedback. We are pleased to learn about the positive aspects of your visit. We sincerely apologize for the inconvenience you encountered regarding your room key and the limited availability of staff at the front desk. Furthermore, we appreciate your observations concerning the breakfast options. Your suggestions will be taken into consideration as we strive to enhance our offerings. We hope you will give us another opportunity to serve you in the future and provide you with a more plea... read more
The stay was great super quiet. Although on the floor I was on there was no daily housekeeping. In front of on of the doors you can tell they was doing renovations because there was paint chips in the same spot all weekend. Front desk personal was amazing, very welcoming and helpful.
Great place to stay
Business response:
Dear Guest, Thank you for your kind words! We're so glad to hear you had a great stay. We truly appreciate your feedback and hope to welcome you back again soon to Extended Stay America! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - McAlester - Hwy 69
How is Extended Stay America - McAlester - Hwy 69 rated?
Extended Stay America - McAlester - Hwy 69 has a 4.5 star rating with 774 reviews.
When is Extended Stay America - McAlester - Hwy 69 open?
Extended Stay America - McAlester - Hwy 69 is open now. It will close tomorrow at 12:00 a.m.