This profile has been claimed by the business owner or representative.
Extended Stay America - Meadowlands - East Rutherford
- Hotels
- East Rutherford, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
300 State Hwy., Rte. 3 E., East Rutherford, NJ, 07073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff at front desk are really nice. After our night apent at this hotel, my daughter woke up with rashes on her back and little bite marks on her finger. My wife also has some red rashes, i didnt have any since i slept in the other bed that was in the same room, our room was 202, i would recommend that staff check this unit some mites or even bed bugs.
Business response:
Thank you for your feedback. We are truly sorry to hear that your wife and daughter got rashes, and please be assured we will send someone to inspect the room you occupied to rule out any issues of insects or bugs. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Receptionist is always great on all my visits to your hotel Madeline
Business response:
Thank you for your loyalty to our hotel and the brand Extended Stay America. We are pleased you enjoyed your stay at our hotel. We also appreciate your kind compliments about our staff member Madeline, and we will be sure to share your comments with her as she will be so pleased. Thank you also for being our guest, and we look forward to seeing you back soon. Sincerely, Hotel Management
Naaaa It was ok, i probably won't be back. You have to ask for everything, coffee pot, coffee, coffee cup, utensils and much more. The front desk seems aggravated to go in three back to grab the things needed too. We had to ask for bars of soap!
Business response:
Thank you for your stay with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Thank you once again for staying with us, and we hope you will reconsider staying with us in the future. Sincerely, Hotel Management
Business response:
THANK YOU
Breakfast was not provided as promised. Shower mat was a bit slippery.
Business response:
Thank You
Business response:
Thank You
Business response:
Thank You
Locked out of my room Saturday night because key didn’t work. Room Key expired or something despite me paying for 2 nights. The desk clerk had to reauthorize my key. Didn’t offer any explanation or apology. I asked why it happened and I was told the system sometimes times out. Not very reassuring about booking a multi day stay again.
Business response:
Please accept our apologies as well every assurance we will be working to address the concerns outlined in your review. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope you will consider and give us the chance to make it up to you at a future date. Sincerely, Hotel Management
Meh Rooms were clean. Despite being on non-smoking hall there was strong odor of marijuana throughout the weekend. Desk staff at checkin was friendly and professional. Desk staff at checkout was not friendly, and could hardly be bothered to look up from her cell phone.
Business response:
James, thank you for being our guest. We are glad you liked your clean room and that your overall experience with our front desk staff was pleasant. However, we are sorry for the disappointment you had with the odor and one of our associates at the front desk. We will share your feedback with the appropriate individuals to ensure a better guest experience going forward. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Meadowlands - East Rutherford
How is Extended Stay America - Meadowlands - East Rutherford rated?
Extended Stay America - Meadowlands - East Rutherford has a 4.2 star rating with 1,771 reviews.
When is Extended Stay America - Meadowlands - East Rutherford open?
Extended Stay America - Meadowlands - East Rutherford is open now. It will close tomorrow at 12:00 a.m.