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Extended Stay America - Meadowlands - East Rutherford
- Hotels
- East Rutherford, NJ
About this business
Location details
300 State Hwy., Rte. 3 E., East Rutherford, NJ, 07073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The only thing I disliked was the noise on the second floor. There was a child screaming and running in the hallway at 10pm then again at 2am then again at 11am. I had to put a white noise sound on my phone to block it out.
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. We are glad you had an enjoyable stay overall. However, we are sorry you were disturbed by the noise from other guests. Our front desk is available to resolve issues, so we are sorry we were not aware of the noise problem, as we would have been happy to try and resolve the issue or move you to another suite. We appreciate your business and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
daughters 5th Birthday Our Stay was really nice, although there was a Hole in the wall near the shower rod. everything else was okay. The gentleman that checked us in was very welcoming and nice. for the price i wouldn't mind booking again.
Business response:
Felicia, thank you for choosing Extended Stay America to celebrate your daughter's birthday and for letting us know that you found us to be a good value. It is nice to read that you enjoyed your time with us and that you loved our helpful staff. Thank you again, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Our stay was pleasant but the property needs an upgrade
Business response:
Thank you for your review of Extended Stay America. We appreciate your gracious rating and are glad overall you had a good time with us. We value your feedback and hope to see you again soon. Sincerely, Hotel Management
I liked that it was a decent size room, had a kitchen, had a view of the American dream mall but it could’ve been cleaned up some more before handing off the room to a new guest. Some towels were stained, the carpet had stains, we even found women’s eyelashes on the ground, our closet mirror was cracked from top to bottom, the hallways smelled like cigarettes although the rooms were nonsmoking, the rooms are a bit outdated with paint & furniture. This place does have potential to be something great.
Business response:
Thank you for your review. We are genuinely sorry for not meeting all of your expectations with our accommodations. Your comments will be discussed with the appropriate team to take corrective measures. Although we did not meet your expectations this time, we hope you will consider our hotel on your next visit to the area so we can better deliver the experience you should always expect from us. Sincerely, Hotel Management
I like that the rooms all have kitchens with full sized refrigerators. I got adjoining rooms with my best friend so that our kids could play together without having to go into the hallway. The hotel is quiet and I had no trouble finding help at the front desk.
Business response:
Crystal, thank you for choosing us and for appreciating our courteous associates. We are glad you were pleased with our well-appointed accommodations with a fully-equipped kitchen and that we were able to meet your expectations. It was our pleasure having you as our guest and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Meadowlands - East Rutherford
How is Extended Stay America - Meadowlands - East Rutherford rated?
Extended Stay America - Meadowlands - East Rutherford has a 2.9 star rating with 3,685 reviews.
When is Extended Stay America - Meadowlands - East Rutherford open?
Extended Stay America - Meadowlands - East Rutherford is open now. It will close tomorrow at 12:00 a.m.