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Extended Stay America - Meadowlands - East Rutherford
- Hotels
- East Rutherford, NJ
About this business
Location details
300 State Hwy., Rte. 3 E., East Rutherford, NJ, 07073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our room wasn’t ready until almost 2 hours after check in. Some visible damage in the room but overall decent.
Business response:
Dear Katherine, Thank you for sharing your feedback. We apologize that your room was not ready upon your arrival and for any frustration and inconvenience this caused. In times of high occupancy, slight delays may occur, although we do everything possible to keep this from happening. We are grateful for your patience and also your constructive feedback. It is our hope that we will have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Property was very close to MetLife which was great for us.
Business response:
Dear James, It was a pleasure hosting your recent stay at Extended Stay America! Thank you for your generous comments and for highlighting our convenient location. We are glad to know how much you appreciated the easy access to MetLife. We enjoyed hosting your visit, and we look forward to seeing you soon. Sincerely, Hotel Management
Room was clean but very run down. The room had an an old building odor.
Business response:
Dear Guest, Thank you for sharing your thoughts. It’s encouraging that the cleanliness met your expectations. At the same time, we regret that certain aspects of the environment affected your comfort. Your feedback is valuable and has been shared with the team to support ongoing improvements. Ensuring a welcoming and refreshed atmosphere remains a priority, and we hope to have the opportunity to provide a more enjoyable stay in the future. Your return visit is warmly welcomed. Sincerely, Hotel Management
Easy check in, great staff, smells like cheap febreze but overal is really good cheap price and good staff really attentive and the place is really near everything the mall, lots of food places.
Business response:
Dear Guest, We’re glad your check-in was seamless, and our team made your stay more enjoyable. It’s great to know our location added ease to your visit, with convenient access to nearby shops and dining. We also appreciate your candid feedback regarding the atmosphere and will keep it in mind as we continue to improve. Thank you for choosing Extended Stay America. We look forward to welcoming you back soon. Sincerely, Hotel Management
It was very relaxed and clean
The hotel is clean and staffs are welcoming however, all amenities in the romm were old and rusty.
There was hair in the tub, what looks like dried blood on the window shade. The door of the room seems to not latch properly
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the cleanliness and maintenance issues you experienced during your stay. We understand the importance of providing a comfortable and welcoming environment and regret falling short of your expectations. Your comments have been shared with our housekeeping and maintenance teams for immediate attention. We appreciate your input and hope to have the opportunity to provide you with a more pleasant and seamless experience in the future. Sincerely, Hotel Ma... read more
Frequently asked questions about Extended Stay America - Meadowlands - East Rutherford
How is Extended Stay America - Meadowlands - East Rutherford rated?
Extended Stay America - Meadowlands - East Rutherford has a 2.9 star rating with 3,612 reviews.
When is Extended Stay America - Meadowlands - East Rutherford open?
Extended Stay America - Meadowlands - East Rutherford is open now. It will close tomorrow at 12:00 a.m.