Extended Stay America - Meadowlands - East Rutherford

Business response:

Dear SEDRICK, Thank you for posting your kind review. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you stay with us again the next time you visit the city. Sincerely, Hotel Management 

Business response:

Dear Salvador, Thank you for your feedback! We’re glad to hear that you enjoyed the convenient shopping options nearby and found our parking facilities helpful. We aim to make every stay as easy and accessible as possible. We hope to welcome you back again soon to Extended Stay America! Sincerely, Hotel Management 

Business response:

Dear Nora, Thank you for staying at our hotel and for sharing your concerns. We deeply regret that you experienced any lack of responsiveness from our staff, and we will address these concerns appropriately. We are committed to providing outstanding service, and we hope we will have another opportunity to show you the exceptional stay you deserve. Sincerely, Hotel Management 

Business response:

Dear JOEL, Thank you for sharing your feedback. We sincerely regret the distress caused during your visit, as guest comfort and safety are always top priorities, and your experience is not reflective of the standards we aim to maintain. Thank you for bringing this to our attention. We understand that unexpected situations can be frustrating, and we are genuinely sorry for any inconvenience you have experienced. We remain committed to providing you with the highest level of service and look forward to the opportunity to serve... read more