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Extended Stay America - Meadowlands - Rutherford
- Hotels
- Rutherford, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
750 Edwin L. Ward Memorial Hwy., Rutherford, NJ, 07070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Outside had garbage in front. The elevator was slow, which caused us to use the stairs. There were no laundry bags also.
Business response:
Tom, thank you for taking the time to bring the issues with your stay to our attention, and we apologize for failing to provide you with a totally satisfying experience. We will definitely work on correcting these problems and hope you will come back again for a much improved visit with us. Sincerely, Hotel Management
A l’accueil le staff était pas très axé sur le service et le sourire.. la seule personne souriante et serviable c’etait La dame qui s’occupait de la section café muffin le matin. Et personne n’est venu remplacer les débarbouillettes/serviettes pendant notre séjour. Et il n’y a pas de transport en commun proche donc on doit soit prendre un taxi ou aller ce stationner dans un stationnement payant.
Business response:
Thank you for your review. We apologize for the inattentive service provided by our staff and for the inconvenience you had due to our hotel policy. Please be assured that we have discussed your feedback with our team to be more diligent with our efforts moving forward. Also, know our housekeeping service is provided once a week for guests staying eight or more nights. For those who are staying for shorter periods of time, services are available for a minimal fee and linen exchange is available at the front desk at any time ... read more
Smells like wet dog when you walk in. Room was not immaculate.
Business response:
Thank you for evaluating your stay with us. Please accept our apologies for the cleanliness and odor issues you encountered in your room. We assure you that we have shared your feedback with our housekeeping them, and we’re working with them in order to be more diligent with our efforts moving forward. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Suite propre, lit confortable, endroit tranquille (5ième étage). Service à la réception très de base, sans courtoisie. Endroit tout de même à recommander mais un peu loin de tout.
Business response:
It was our pleasure having you as our guest at Extended Stay America. It's great to know you enjoyed your stay and our facilities and service were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Snakebite How about a copper head snake almost bit me ,,,., It was Halloween and I thought it was a fake rubber snake in the lobby, it was your real live copperhead that almost bit me ,,, after 30 min of trying to capture it ,,,,, I finally called in released it back in the yard .
Business response:
We sincerely apologize for the unfortunate incident you mentioned in your review. Although we make every effort to be perfect, sometimes we fall short. Your feedback has alerted us, and we have taken the necessary action to ensure this kind of situation doesn't arise again. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
Business response:
Paul, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Needs a fitness center. Needs an in-room coffee machine.
Business response:
Thank you for being our guest at Extended Stay America. We’re glad overall you had a pleasant time with us, but we’re sorry for not meeting some of your expectations. Please know all our rooms have a full-size refrigerator which has ice trays in it for our guests’ convenience. Therefore, we do not have the ice machine on our property. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Meadowlands - Rutherford
How is Extended Stay America - Meadowlands - Rutherford rated?
Extended Stay America - Meadowlands - Rutherford has a 4.2 star rating with 962 reviews.
When is Extended Stay America - Meadowlands - Rutherford open?
Extended Stay America - Meadowlands - Rutherford is open now. It will close at 6:00 p.m.