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Extended Stay America - Melbourne - Airport
- Hotels
- Melbourne, FL
About this business
Location details
1701 Evans Rd., Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Business response:
Thank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.Again, thank you for choosing Extended Stay America
Business response:
Thank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.Again, thank you for choosing Extended Stay America
Business response:
Thank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.Again, thank you for choosing Extended Stay America
Great place, needs new beds Everything was great except for the beds. They were all worn out. Springs poking you in the back, sunken spots. For such a nice facility they really need to invest in new mattresses and sleeper sofas. They have gotten their monies worth out of them!
Business response:
Dear Brendan, Thank you for sharing your experience. We are delighted to read that you found everything else enjoyable during your stay. We appreciate your feedback regarding the mattresses and sleeper sofas, as guest comfort is important to us. Your suggestion will be taken into consideration for future updates. We hope to welcome you back soon for an even better stay.Sincerely,Hotel Management
My last room during trip The room was the best one I stayed in during my trip. It was clean & the desk staff was very helpful. It was easy to get to & not far from airport. It has been years since I’ve been in the area & should I return I will most likely stay here again. As I’ve had both back & hip surgeries the bed was comfortable but if I’d stayed longer I would have needed a bit more padding.
Business response:
Dear Doris, Thank you for your wonderful feedback! We're delighted to hear that you had a pleasant stay and found our accommodations comfortable and convenient. It's great to know that our team was helpful during your visit. We look forward to welcoming you back to Extended Stay America on your next trip.Sincerely,Hotel Management
OK stay Front desk was trying to multi task while checking me in; had issues with TV and front desk person wanted to come to our room to push buttons on the remote to fix
Business response:
Dear Guest, We apologize for the inconvenience you experienced during check-in and with the TV. Our priority is to provide focused and attentive service, and we regret falling short of this during your visit. Your feedback helps us improve, and we will address these issues with our team to ensure smoother and more efficient processes. We appreciate your understanding and hope to have the opportunity to provide you with a more seamless stay in the future.Sincerely,Hotel Management
Clean but breakfast service was horrible. Check in was amazing, the young lady at the desk was very friendly and knowledgeable. We asked for an extra blanket and a pillow, they did not have any. Seemed a bit strange to us. Grab and go breakfast was nonexistent. No oatmeal was available unless you asked. No coffee was available, had to wait more than 15 minutes to get some. Then we went for another cup about 25 minutes later, it was empty again. Why? She should have put another one on when she brought the first one out. Muffi... read more
Business response:
Dear Bobby, Thank you for sharing your experience with us. We're pleased to know that your check-in experience was positive and that you found our hotel clean and comfortable. However, we apologize for the inconvenience caused by the lack of availability of extra blankets and pillows, as well as the issues with the grab-and-go breakfast and coffee service. Your feedback is invaluable, and we'll address these concerns with our team to ensure better availability and service for our guests. We appreciate your understanding and ... read more
Bed sheet was dirty. Items left behind from previous tenant in one of the drawers. The air conditioner leaked water onto the carpet.
Business response:
Dear Maria, Thank you for sharing a review of your stay. We deeply regret the inconvenience you encountered during your recent stay. Providing a clean and comfortable environment is fundamental to our commitment to guest satisfaction, and we apologize for falling short of this standard. We will address these issues with our housekeeping and maintenance teams to ensure they are promptly addressed and resolved. Your feedback is invaluable as we continuously strive to enhance our guests' experiences. We hope to have the opportu... read more
I was completely surprised at how nice the room was. If I come back to this area again for a short stay, I will definitely return here.
Business response:
Thank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.Again, thank you for choosing Extended Stay America
Frequently asked questions about Extended Stay America - Melbourne - Airport
How is Extended Stay America - Melbourne - Airport rated?
Extended Stay America - Melbourne - Airport has a 3.7 star rating with 2,493 reviews.
When is Extended Stay America - Melbourne - Airport open?
Extended Stay America - Melbourne - Airport is open now. It will close tomorrow at 12:00 a.m.