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Extended Stay America - Melbourne - Airport
- Hotels
- Melbourne, FL
About this business
Location details
1701 Evans Rd., Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was clean for the most part. Staff was nice not really any breakfast to speak of. It’s just an older hotel needs a little more upkeep but the room was clean. The bed sheets were clean and I had an amazing powerful shower.
Business response:
Dear Robert, Thank you for your positive review. We are pleased you had a pleasant time here and were happy with your clean and comfortable room and that our excellent location made it even better. Thank you for choosing Extended Stay America, and we look forward to your next visit.Sincerely,Hotel Management
Friendly reception. Non smoking room.
Too expensive for what was offered. The facility was located near restaurants and stores and was adequately clean but the refrigerator was very noisy, there was a scent of smoke and the TV did not work for 2 full days.
Business response:
Dear Reginald, Thank you for choosing our hotel. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Management
When you walk in, it looks nice and clean. The guy that checked us in was very friendly and informative. We went up to our room. When you exit the elevator, it just like it need a little touch up. Rooms are good. Stove needs updated, I would be scared to use it. I slept very well. It was quite. Bad part, I killed two small cockroaches the next morning. Maybe just clean it up a little.
Business response:
Dear Janette, Thank you for staying with us and posting your candid review. Our team strives to deliver a clean and comfortable suite for every guest. And we are sorry for failing to meet all your expectations. We follow strict standards regarding our hotel's pest control and upkeep, and the issues you described are unacceptable. Therefore, we appreciate you bringing these concerns to our attention so we can address them. We hope you will accept our sincere apologies for the disappointment. We appreciate your patience and lo... read more
Just OK. An older hotel that was OK. Clean but dated. Priced a little high for what it was, but the whole area has gotten high in the last year. Breakfast was coffee and a breakfast bar.
Business response:
Dear Harry, Thanks for choosing Extended Stay America and posting your candid review. We are happy you were mostly satisfied with our hotel. However, we always want to exceed our guest's expectations, and we are sorry for the concerns that kept you from enjoying a perfect experience. We agree that some parts of our hotel are starting to show their age, and we are currently having the same discussions with our brand leaders to bring about the necessary updates. We appreciate your observations, and we truly enjoyed hosting you... read more
Whatever is being used as cleaner/chemical in the room is affecting my lungs.
Business response:
Dear Joan, Thank you for staying at our hotel and letting us know we have room for improvement. We are sorry that the lingering smell from the cleaning product we used was strong for your preference, and we regret any effects this had on your health. We will look into this, and we appreciate you letting us know. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Melbourne - Airport
How is Extended Stay America - Melbourne - Airport rated?
Extended Stay America - Melbourne - Airport has a 3.7 star rating with 2,493 reviews.
When is Extended Stay America - Melbourne - Airport open?
Extended Stay America - Melbourne - Airport is open now. It will close tomorrow at 12:00 a.m.