This profile has been claimed by the business owner or representative.
Extended Stay America - Melbourne - Airport
- Hotels
- Melbourne, FL
About this business
Location details
1701 Evans Rd., Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Although the property was under staffed, you would not know that was an issue! The managers and staff are amazing!
Business response:
Dear Travis, it was a pleasure to read your fantastic review of our hotel. We strive to provide every guest with outstanding hospitality, and your compliments encourage all of us. Thank you for the recommendation to future guests. We hope to be your hotel of choice whenever you visit this city. Sincerely, Hotel Management
It is in a great location, with the mall just a 5 minute walk away. A bookstore and Publix is just up the street, too. The room has everything I needed.
Business response:
Thank you for choosing ESA Melbourne Airport to be your home away from home
It came advertised with a sofa sleeper but then you had to go get your own sheets to make the bed yourself and the built-in hairdryer tried to catch on fire. The staff was really nice though.
Business response:
Jamye, thank you for staying with us and for providing your feedback. We are sorry we were not able to meet some of your expectations, and for the issues you had with one of our amenities. We appreciate you providing us with your feedback as we continually work to improve our hotel. On a positive note, we are glad you liked our courteous associates. We hope to welcome you back and earn your highest rating by providing you with a perfect stay. Sincerely, Hotel Management
Bring your own towels..... Staff were very polite and professional. Grounds were clean. Pool was amazing and fun. We stayed Sunday thru Thursday in a suite with kitchenette, five people. Nice large room. Two main beds were clean and very comfortable. Pull out sofa slept well but had no linens. Kitchenette served its purpose but had no cookware, plays, bowls, silverware, cups, etc. The front desk only had two bowls available, no utensils. They did have plates. We ended up buying things we needed. Dog hair all over the carpet.... read more
Business response:
Thank you for being our guest. We are glad to read you had an overall positive experience and that you liked the service provided by our staff. However, we are sorry for the issue you encountered and regret the inconvenience it caused. We are continually striving to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Melbourne - Airport
How is Extended Stay America - Melbourne - Airport rated?
Extended Stay America - Melbourne - Airport has a 3.7 star rating with 2,493 reviews.
When is Extended Stay America - Melbourne - Airport open?
Extended Stay America - Melbourne - Airport is open now. It will close tomorrow at 12:00 a.m.