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Extended Stay America - Memphis - Germantown

4.2
  • Hotels
  • Memphis, TN

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

6500 Poplar Ave., Memphis, TN, 38119, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,180 reviews
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michael's profile image
michael 
10 months ago

In Town for a Tournament= good place & location Good location. Had no issues. Several places to eat within walking distance. Would recommend and will stay next time I’m in town. 

Cher's profile image
10 months ago
Kristen's profile image
Kristen 
11 months ago

Great 

Business response:

Dear Kristen, We are thrilled to hear that you had a great experience at Extended Stay America! Your satisfaction is our priority, and we are delighted that everything meets your expectations. Thank you for choosing us, and we look forward to hosting you again soon for another fantastic stay!Sincerely,Hotel Management 

Jessica's profile image
Jessica 
11 months ago

Nice 

Marcus's profile image
Marcus 
11 months ago
Michelle's profile image
Michelle 
11 months ago

The gal at the desk was very helpful friendly . Nice room. 

Business response:

Dear Michelle, Thank you for taking the time to share such excellent feedback for Extended Stay America! We are delighted to read that you had such a wonderful experience, from our comfortable accommodations to your interactions with our excellent team, who work around the clock to ensure a memorable stay for every guest! We hope to see you again next time you are in the city.Sincerely,Hotel Management 

Steven's profile image
Steven 
a year ago

The lady who checked me in ,was awesome,she was so sweet! 

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Andrea 
a year ago

Dingy and Disappointing I liked the area, the security, and the general layout and amenities of the hotel. However, it was very disappointing to check in and find a completely bare/empty kitchen. When I reserve a hotel that says they provide a full kitchen, I expect every element of a kitchen to be there. We checked in at around 7:30 pm, after an exhausting day, and just wanted to make the food we brought with us and have dinner. THERE WEREN’T EVEN KNIVES AND FORKS!!! Give me a break. I didn’t want to have to trek what seeme... read more

Business response:

Dear Andrea, Thank you for choosing our hotel on your recent visit to the area. We were disappointed to read that we did not meet much of your expectations, and we are truly sorry your stay was anything other than exceptional. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations.Sincerely,Hotel Management 

Carlos's profile image
Carlos 
a year ago

When I checked in, my room door was secured. Anyone could just walk in at anytime. I was switch to another room but door key card wouldn't work. So I was switch to a third room. Room was not best but okay. I will not be staying there again. 

Business response:

Dear Carlos, Thank you for choosing Extended Stay America for your visit. We apologize for your disappointing experience but are glad that our staff was able to make it up to you. We enjoyed having you as our guest and hope for the opportunity to host your future visits.Sincerely,Hotel Management 

Frequently asked questions about Extended Stay America - Memphis - Germantown

How is Extended Stay America - Memphis - Germantown rated?

Extended Stay America - Memphis - Germantown has a 4.2 star rating with 1,180 reviews. 

When is Extended Stay America - Memphis - Germantown open?

Extended Stay America - Memphis - Germantown is open now. It will close tomorrow at 12:00 a.m.