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Extended Stay America - Memphis - Germantown
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6500 Poplar Ave., Memphis, TN, 38119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything great
Good
Business response:
Dear Kenneth, Thank you for including Extended Stay America in your travel plans. We are dedicated to providing a comfortable and pleasing atmosphere for our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management
Minor issues Disappointed with the lack of breakfast choices and we had quite a few ants in our room. No problems with the staff, however. All very nice.
The room itself is alright. A little outdated. If you need to work remotely forget it. The internet was slow and intermittent daily.
Business response:
Dear Lance, It is good to know you had a satisfactory time with us. However, we are sorry for not meeting all your expectations. Our guests count on continuous access to our complimentary Wi-Fi; therefore, we apologize for the short service interruption during your stay. Our technical team is already at work and fixed the concerns. Please return and enjoy the hotel experience the way you want. Sincerely,Hotel Management
Overall, the hotel was good. Check-in was easy and fast. The room had a small kitchen in it. The sheets were clean and the bathroom was clean. I liked that they provided plenty of towels. We chose the hotel because of the location. There were a lot of restaurants to choose from and places to shop.
Business response:
Dear Jamishela, We appreciate your positive feedback about your stay at Extended Stay America. We are glad the check-in process was easy for you and that you found the small kitchen in your room convenient. Cleanliness met your expectations, and ample towels were provided for your comfort. Our location offers nearby restaurants and shopping, making it a convenient and accessible stay. Thank you for choosing Extended Stay America, and we look forward to welcoming you back.Sincerely, Hotel Management
We didn’t know that there would be no ice available.
Business response:
Dear Joyce, Thank you for taking the time to share about your stay. We always want to exceed our guests' expectations; therefore, we genuinely apologize for not doing so during your time with us. Please know we welcome you to reach out to our front desk anytime for items you need to make your stay more comfortable; we are always here to help. We hope you will stay with us again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Germantown
How is Extended Stay America - Memphis - Germantown rated?
Extended Stay America - Memphis - Germantown has a 4.3 star rating with 1,254 reviews.
When is Extended Stay America - Memphis - Germantown open?
Extended Stay America - Memphis - Germantown is open now. It will close tomorrow at 12:00 a.m.