This profile has been claimed by the business owner or representative.
Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rooms were very Dull and plain,Continental breakfast was very unsatisfying
Business response:
Kay, thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. However, we regret the disappointment you had with our grab-and-go breakfast. Also, your observation regarding your room will be shared with our team so that they can take the necessary steps to ensure better experiences for our future guests. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Hotel was overall ok, room was a little smaller than expected. Bath tub was not clean and we had to kill 2 spiders in the bathtub. Linen needs to be updates old and raggedy. Price was decent but I probably wouldn't stay again....
Business response:
Thank you for reviewing our hotel. We regret to know you were disappointed with the size of your room. We are also for the housekeeping problems you encountered. We have shared your comments about the bathtub and linen with our housekeeping team to make sure this is not repeated. Our pest control provider has serviced this room to prevent any pest control issues. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent accommodations. Sincerely, Hotel Management
I like the layout of the room I had, the hotel was clean and I was able to unwind and relax.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your suite. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 4.5 star rating with 2,221 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.