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Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was overall ok, room was a little smaller than expected. Bath tub was not clean and we had to kill 2 spiders in the bathtub. Linen needs to be updates old and raggedy. Price was decent but I probably wouldn't stay again....
Business response:
Thank you for reviewing our hotel. We regret to know you were disappointed with the size of your room. We are also for the housekeeping problems you encountered. We have shared your comments about the bathtub and linen with our housekeeping team to make sure this is not repeated. Our pest control provider has serviced this room to prevent any pest control issues. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent accommodations. Sincerely, Hotel Management
I like the layout of the room I had, the hotel was clean and I was able to unwind and relax.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your suite. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Need to call pest control It was a good stay but when i got out of the shower i saw a bug crawling on the floor.
Business response:
Thank you for your feedback and for choosing to stay at our hotel. Please accept our apologies for the insects in your room and the inconvenience it caused. Our pest control provider will service the hotel, and we will be working to ensure procedures are being followed to prevent such issues in the future. We hope you will give us another chance to provide you with a much better experience. Sincerely, Hotel Management
Great overall Staff was was great, room/ halls/ and lobby area had great atmospheres, staff was as pleasant as any place I've visited. Plan to stay here a many more weekends to come
Business response:
Gerald, thank you for the great review of your stay at Extended Stay America! We are glad you loved our property, comfortable suites, and friendly staff. We strive daily to please our guests, and your feedback tells us we are meeting those goals. We look forward to welcoming you the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 4.5 star rating with 2,183 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.