This profile has been claimed by the business owner or representative.
Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No working light in bath. I did not call to address at the time because I didn’t want to deal with that when I arrived that night.
Business response:
Thank you for staying with us and for your gracious rating. Your concerns regarding the lights have been shared with the maintenance team to fix it immediately. On behalf of all of us at Extended Stay America, we would like to invite you for another visit. Sincerely, Hotel Management
It was okay just overpriced for regular things. My suite was supposed to be fully stocked with toiletries and wasn’t
Business response:
Thank you for reviewing your stay with us. We are sorry to learn your room was missing the toiletries and that we did not merit the rate you paid. These items are available and complimentary at the front desk at any time, and our team gladly delivers these items to your suite. We have shared your comments with our team to ensure clear communications going forward. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent accommodations. Sincerely, Hotel Management
Mildew smell in room and dust and cobb webs. Not enough toilet tissue
Business response:
Thank you for choosing our hotel. We are sorry for the housekeeping issues you encountered in your room. We have discussed your feedback with our housekeeping team to make sure the rooms are thoroughly cleaned and inspected before allocating to future guests. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent accommodations. Sincerely, Hotel Management
Peaceful
Business response:
Titiana, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a great stay and that we met all your expectations. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Nice clean room. Great space. Liked the mini kitchen as well and peaceful
Business response:
Thank you for taking the time to write a review about your stay with us at Extended Stay America. We are delighted to read you liked your spotless, comfortable suite along with the fully equipped kitchen. Your comments are appreciated, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 4.5 star rating with 2,130 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.