Extended Stay America - Memphis - Wolfchase Galleria

Business response:

We appreciate you taking the time to leave your rating. However, we are disappointed if we did not deliver our best. We hope to have a second chance to provide you with the stay you deserve soon. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management 

Business response:

Tiyanna, thank you for being our guest and for the feedback. While we are glad your overall stay was good, we wish it had been perfect. We hope you will visit again and allow us the opportunity to earn your highest rating. Sincerely, Hotel Management 

Business response:

Michael, thank you so much for the terrific rating. We are glad your stay at Extended Stay America was perfect in every way. We hope you are already planning your next trip. Sincerely, Hotel Management 

Business response:

Jacques, we are pleased your stay was a fantastic one, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our spotless property. We are also glad you liked our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

Business response:

Kay, thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. However, we regret the disappointment you had with our grab-and-go breakfast. Also, your observation regarding your room will be shared with our team so that they can take the necessary steps to ensure better experiences for our future guests. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management