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Extended Stay America - Merrillville - US RTE. 30
- Hotels
- Merrillville, IN
About this business
Extended Stay America Hotel Merrillville - US Rte. 30 is located at 1355 E 83rd Ave, Merrillville, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
1355 83rd Ave., Merrillville, IN, 46410, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Elevator was filthy! !After carrying3 bags to third floor, key didn't even work! !When my guest arrived about 15 mins later, no one was even at front desk to check him in, or give him his key. Very disappointed for the price! !
Business response:
Our job is to provide a clean and comfortable hotel experience to our guests. We can't apologize enough for the cleanliness and service issues you described of your stay. We appreciate your valuable feedback and for bringing this to our attention so we can review this with our team and ensure it doesn't happen again. Thank you for your patience and forgiveness. I hope this unfortunate situation will not prevent you from staying with us again. Sincerely, General Manager
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, General Manager
Great Hotel Stayed there many times.... great every time
Business response:
Greg, thank you for making Extended Stay America your home away from home. It's wonderful to read that we were able to provide you with an outstanding stay once again. It means a lot that you choose to stay with us over all of the other hotels in the area. We hope to see you again soon! Sincerely, General Manager
Good place and everything is in the room
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to read you enjoyed your time with us and were impressed with your well-equipped room. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Great hotel great workers but some major flaws They stay overall was well. I just had 2 issues even though the front desk receptionist was extremely nice and welcoming the first room we were assigned was dirty food and bedding everywhere. It wasn't her fault but it looked bad. Our final room was perfect. When it was time to check out we waited 45 minutes for someone to come to the desk and tell us check out was only dropping the key in a box .....
Business response:
We appreciate your stay at Extended Stay America and for taking the time to leave feedback. We are pleased you had an overall nice stay. However, we are sorry for the inconvenience caused. Your feedback is important to us as it will help us to improve our facilities and amenities going forward. We hope to welcome you back soon. Sincerely, General Manager
Business response:
Zhurizzida, thank you for your review. We are glad your overall stay was satisfactory. We hope you will give us another chance to serve you much better in the future. Sincerely, General Manager
Fit my needs well. Worked well with my plans. Staff very helpful.
Business response:
Pete, thank you for staying at Extended Stay America. We are delighted to read our hotel met all of your expectation and that you liked our courteous service. Thanks for being our guest, and we hope to see you again soon. Sincerely, General Manager
Business response:
Landon, I appreciate you taking the time to post your review. We are delighted to know you had a fantastic time being with us. We hope to see you again at the Extended Stay America. Sincerely, General Manager
I am so happy that I could jump! This area feels so safe. There are no creeps riding around trying to pick you up. It's clean here and the staff is friendly (everyone).
Business response:
Geraldine, thank you for sharing your wonderful review of Extended Stay America. We are delighted to read you loved our prime location and were impressed with our helpful associates. Your feedback is much appreciated, and we look forward to seeing you soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Merrillville - US RTE. 30
How is Extended Stay America - Merrillville - US RTE. 30 rated?
Extended Stay America - Merrillville - US RTE. 30 has a 4.3 star rating with 1,728 reviews.
When is Extended Stay America - Merrillville - US RTE. 30 open?
Extended Stay America - Merrillville - US RTE. 30 is open now. It will close tomorrow at 12:00 a.m.