This profile has been claimed by the business owner or representative.
Extended Stay America Hotel Merrillville - US Rte. 30 is located at 1355 E 83rd Ave, Merrillville, IN. This business specializes in Hotels & Motels and Other Lodging.
1355 83rd Ave., Merrillville, IN, 46410, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Slip and fall I had a slip and fall because of the staff not caring for the grounds. It took me 3X going to the front desk to pay for the hotel.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
The staff was very nice and helpful. Hotel is in a convenient place.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the service provided by our staff. Thanks again for your feedback, and we look forward to seeing you again soon! Sincerely, Hotel Management
Hotel stay It started off not so good because I was given a key to a room already occupied. I opened the door to a couple and the gentleman was very upset. He could have thought his woman was cheating and I was the “other” man or even had a weapon. It was very uncomfortable to be in that situation.
Business response:
Anthony, thanks for choosing our hotel on your visit to our city. We are glad you had an overall great stay with us and were satisfied with our offerings. However, we sincerely apologize for the inconvenience you had while being here. Your feedback is shared with our front office team to be more diligent with their work going forward. Thanks once more for being our guest, and we hope to serve you again soon. Sincerely, Hotel Management
Business response:
Sheila, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Business response:
Denise, we can’t thank you enough for the perfect rating of Extended Stay America. Our entire staff strives to provide an exceptional experience for each guest, and we are delighted to see we succeeded in making this happen for you. We look forward to being of your service again whenever you are back here. Sincerely, Hotel Management
Good hotel but needs better staff in-service The room was dirty the staff was slow the carpet was stained the fridge had A smelly odor needs to better clean the room
Business response:
Mario, thank you for staying at Extended Stay America. We are glad you had an overall nice time with us. We value your feedback with regard to cleanliness and have shared it with our housekeeping team to ensure this does not happen again. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Wow - Mario, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Extended Stay America - Merrillville - US RTE. 30 has a 4.4 star rating with 1,830 reviews.
Extended Stay America - Merrillville - US RTE. 30 is open now. It will close tomorrow at 12:00 a.m.