This profile has been claimed by the business owner or representative.
Extended Stay America Hotel Merrillville - US Rte. 30 is located at 1355 E 83rd Ave, Merrillville, IN. This business specializes in Hotels & Motels and Other Lodging.
1355 83rd Ave., Merrillville, IN, 46410, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Overall nice hotel. The only con's are there was a few very long strands of hair smeared in my shower and a random person knocked on my door at 9:00am yelling about something.I didn't make to the door in time before they disappeared. Also one of the bedroom lights didn't work which I'm sure they knew about because maintenance just happened to be replacing lights when I got there.
Business response:
Thank you for taking the time to write a review of our hotel. We are sorry to hear about the issues in your room; however, we are glad that you had a pleasant stay with us. We will work with our housekeeping and maintenance staff to address the issues in your room. Thank you again for your comments. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Merrillville is the place to be Stay was convenient and met my needs.
Business response:
Kim - Thank you for your positive review. We are glad that you enjoyed our convenient location and that we met all of your needs during your stay. Thank you again for your feedback. We hope to see you again in the future.
Not Bad I was only staying for a night before I went to Chicago, and I think I was a little over accommodated in the room. The location was right across from the mall which was nice but the only view I got was of the Comfort Inn next door. Overall not bad.
Business response:
Corin - Thank you for writing a review of your experience. We apologize that you didn't get the view you had hoped for; yet, we are glad that you had a pleasant stay and enjoyed our convenient location. Thank you again for sharing your experience with us. We hope to see you again soon.
nice for the price We were looking for a nice room for us to travel to with a small child. This hotel was a good choice because it had everything we need in our room. The bathroom had hair everywhere and the refrigerator was a little dirty but other than that it was okay.
Heading home Location works well. Nice to have the full fridge for the cooler stuff and refreeze the ice packs. For the price it was ok. Will stay again since we travel through Merrillville a few times a year.
Nice All was very good.. Staff, room, overall appearance quality excellent.
nothing spectacular Bed was on the hard side and no hot breakfast. Just average.
Business response:
Ellis - Thank you for your recent review of your stay. We are sorry to hear that you felt the bed was uncomfortable and that our grab-and-go breakfast did not meet your expectations. We will be inspecting all of our beds to ensure they are meeting our standards for comfort. Thank you very much for providing us with your feedback. We hope that you will stay with us again in the future.
Merrillville Extended Stay America The room itself was comfortable and clean, with a good layout. However, for an extended stay hotel, they give you nothing for the stay - not even an extra roll of TP or any paper towels. Hotel staff at the front desk did not have a great attitude. My biggest complain is that it was quite noisy, with poor sound proofing. Probably won't stay again.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about your room being comfortable and clean; however, we regret to read that you received poor service from the staff. I will be meeting with my entire staff to review customer service standards so that your experience is not repeated. Thank you very much for providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance ... read more
It was very clean but they had a ant motel in the room I stayed in didnt appreciate it.! But overall nice
Business response:
Kayla - Thank you for your recent review of your stay. We appreciate the kind comments about how clean your room was; however, we apologize that an ant trap was left in your room. We will review your comments with our housekeeping staff to ensure this does not happen again. Still, we are glad that you had an enjoyable stay with us. Thank you very much for providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience wit... read more
Extended Stay America - Merrillville - US RTE. 30 has a 4.4 star rating with 1,931 reviews.
Extended Stay America - Merrillville - US RTE. 30 is open now. It will close tomorrow at 12:00 a.m.