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Extended Stay America Hotel Merrillville - US Rte. 30 is located at 1355 E 83rd Ave, Merrillville, IN. This business specializes in Hotels & Motels and Other Lodging.
1355 83rd Ave., Merrillville, IN, 46410, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Everything was great until Hotel is really nice and is quite up to date... Until it was time to go to bed then we pulled the covers back and seen yellow tan stains on the sheets, I first thought they were burnt stains and then I realized that could had been urine... I understand things happen but if sheets are visibly stained then it's time to throw them out.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your room was not cleaned and inspected properly. I will be meeting with my housekeeping staff to share your comments about the sheets and to review our cleanliness standards to ensure that your experience is not repeated. Thank you very much for providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience wi... read more
One nighter Was in the area for a graduation party and needed a place to crash for the night. This fit the bill just right. For the price you can't beat the amenities and location. Room had a full kitchenette and the hotel itself was located right across the street from a mall which was a nice bonus. I would stay here again.
Business response:
Thank you for your recent review of your stay. I’m glad to hear that our hotel met your needs, and that you appreciated our affordable rates and convenient location. Thank you very much for providing us with your feedback. It would be our pleasure to have you stay with us again the next time you’re in the area.
surprisingly quiet This location is very close to interstate 65. I have stayed at a hotel on the other side of 65 and found it pretty noisy. This was, by comparison, very quiet. I enjoyed the kitchenette which has a supply of utensils for basic cooking. Bedding was nice with assorted pillows. I will stay here again!
Business response:
Thank you for posting a review of our hotel. I'm glad that you enjoyed your quiet room during your stay with us. As well, it's great to hear that you were pleased with your fully equipped kitchen and bedding. Thank you for choosing Extended Stay America. It would be our pleasure to have you repeat your experience with us again in the future.
Pleasantly Surprised First time at an Extended Stay America, and very pleasantly surprised. Only drawback was no king beds, as we are used to one. Overall, very satisfied.
Business response:
Thank you for your recent review of your stay. We glad to know that we were able to provide you with a clean and comfortable stay. Thank you again for your feedback. We hope you stay with us again in the future!
Good Hotel, Decent Price Hotel was clean and the staff was friendly. The breakfast was not what I expected. It was all grab and go prepackaged food. I would have been better off going to Bob Evans or Denny's for a better breakfast. If I was going for a business trip or stayed longer than a night then this would have been a great hotel for that. I'm glad I didn't pay too much for our stay.
Business response:
Thank you for your recent review of your stay. We appreciate the kind comments about your clean room and our friendly staff; however, we apologize that our grab-and-go breakfast was not as expected. Thank you very much for providing us with your feedback. Your comments will be helpful as we continue to improve our guest experience. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.
This one was not as up to date and lacked a couch compared to many other Extended Stays I have been in. Furnishings weren't as nice either (old laminated counter and attached laminated table). Desk clerk struggled with trying to get me an updated folio at checkout .. Way Too Long and eventually couldn't do it!
Business response:
Thank you for your recent review of your stay. I am sorry to hear that you felt our accommodations were outdated and that our staff could not assist you well. I am meeting with our team to ensure your experience is not repeated in the future. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Great value Very clean comfortable room. A great value. I will stay here again.
Business response:
Thank you for taking the time to write a review about your stay with us. We are pleased to hear that we were able to provide you with a comfortable and affordable stay! Thank you again for your review. We look forward to seeing you again in the future.
Weekend with Hubby. Our stay at Extended Stay American Merrillville was really nice. The room was very well kept, nice and clean. Simple yet nicely decorated. My husband and I really enjoyed the kitchen like amenities where we could store our snacks for the evening,
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. The staff and I are proud to have provided you with a clean room that was to your liking. We are especially pleased to read that you enjoyed your fully-equipped kitchen. Thank you very much for providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Extended Stay America - Merrillville - US RTE. 30 has a 4.3 star rating with 1,730 reviews.
Extended Stay America - Merrillville - US RTE. 30 is open now. It will close tomorrow at 12:00 a.m.