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Extended Stay America Hotel Merrillville - US Rte. 30 is located at 1355 E 83rd Ave, Merrillville, IN. This business specializes in Hotels & Motels and Other Lodging.
1355 83rd Ave., Merrillville, IN, 46410, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
nice for the price We were looking for a nice room for us to travel to with a small child. This hotel was a good choice because it had everything we need in our room. The bathroom had hair everywhere and the refrigerator was a little dirty but other than that it was okay.
Heading home Location works well. Nice to have the full fridge for the cooler stuff and refreeze the ice packs. For the price it was ok. Will stay again since we travel through Merrillville a few times a year.
Nice All was very good.. Staff, room, overall appearance quality excellent.
nothing spectacular Bed was on the hard side and no hot breakfast. Just average.
Business response:
Ellis - Thank you for your recent review of your stay. We are sorry to hear that you felt the bed was uncomfortable and that our grab-and-go breakfast did not meet your expectations. We will be inspecting all of our beds to ensure they are meeting our standards for comfort. Thank you very much for providing us with your feedback. We hope that you will stay with us again in the future.
Merrillville Extended Stay America The room itself was comfortable and clean, with a good layout. However, for an extended stay hotel, they give you nothing for the stay - not even an extra roll of TP or any paper towels. Hotel staff at the front desk did not have a great attitude. My biggest complain is that it was quite noisy, with poor sound proofing. Probably won't stay again.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about your room being comfortable and clean; however, we regret to read that you received poor service from the staff. I will be meeting with my entire staff to review customer service standards so that your experience is not repeated. Thank you very much for providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance ... read more
It was very clean but they had a ant motel in the room I stayed in didnt appreciate it.! But overall nice
Business response:
Kayla - Thank you for your recent review of your stay. We appreciate the kind comments about how clean your room was; however, we apologize that an ant trap was left in your room. We will review your comments with our housekeeping staff to ensure this does not happen again. Still, we are glad that you had an enjoyable stay with us. Thank you very much for providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience wit... read more
Nice Great location, clean and practical with cold A/C.
Business response:
Mike - Thank you for your recent review of your stay. We are glad that you enjoyed our location and our clean, air conditioned rooms. We are disappointed that you were not as impressed with our service. We will be working with our staff to ensure we are providing our guests with quality service at all times. Thank you very much for providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Not bad The hotel was not bad. The room smelled musky. I have stayed at places like this before but they at least made the beds each day. The grab and go breakfast was a frozen muffin and old looking oranges.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that your room had an odor. I will be meeting with my housekeeping staff to review cleanliness procedures to ensure that your experience is not repeated. As well, I regret to read that our housekeeping policy and grab-and-go breakfast did not meet your expectations. Your feedback on these issues will be useful to us as we continually work to improve our hotel. Thank you very much for providing us with your feedback. It wou... read more
Extended Stay America - Merrillville - US RTE. 30 has a 4.3 star rating with 1,730 reviews.
Extended Stay America - Merrillville - US RTE. 30 is open now. It will close tomorrow at 12:00 a.m.