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Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was ok , good place, but not 2 stars. The cleaning service need to be more often and change the tower and sheets more often with out I have to ask for the stuff to do it your self, that was very surprising and annoying, I was 9 days and I only was able to change towers and sheet one time. The installation was in very decent conditions, the room was good and clean , in decent cosmetics conditions, the parking on premises is good, and always are espace available, the room have small kitchen and full size refrigerator what make... read more
Business response:
Dear odin, Thank you for reviewing your stay. We are happy to hear that your overall experience was positive, but we understand that certain issues prevented it from being perfect. Please accept our sincere apologies for any inconvenience caused. Our housekeeping service is tailored for long-term guests to minimize disruption to their home-like experience. Nevertheless, we are pleased to offer this service for a nominal fee. Your feedback has been communicated to our staff which helps us to improve our service and better mee... read more
Para alojar cuando uno va de paso por la No tiene desayuno. Solo ofrece café. No hicieron el aseo en los dos dias que estuve. No tiene ningún utensilio de cocina, no hay café en la habitación, mínimas cosas de baño , no hay smart tv Estaba limpio, habitación amplia, buen Aire acondicionado
Business response:
Dear Alejandra, Thank you for your feedback and for choosing our hotel during your travels. We're glad you appreciated our clean, spacious rooms and effective air conditioning. We apologize for any inconvenience caused by the lack of breakfast options, room cleaning, and amenities. Your comments are valuable, and we will review them with our team to make improvements. We appreciate your understanding and hope to have the opportunity to enhance your experience in the future. Sincerely, Hotel Management
It was nice and comfortable beside the bugs Found roaches in the room 1 in the kitchen 1 coming from the bathroom It was quite and nice location
Business response:
Dear Kira, We are glad you found the location quiet and comfortable. However, we apologize for any inconvenience caused by the presence of bugs. Please know that we take cleanliness and pest control seriously and will address this matter promptly. Your comfort is our priority, and we appreciate your feedback. We hope to welcome you back for a better stay in the future. Sincerely, Hotel Management
Wonderful It was not clean enough
Business response:
Dear Rafaelina, Thank you for choosing us and sharing your feedback. We apologize for the cleanliness concerns you encountered. Your feedback is valuable, and we take it seriously. We are committed to maintaining high standards of cleanliness, and we will address this with our team to ensure improvements. We hope you will give us another chance to exceed your expectations during your next stay at Extended Stay America. Sincerely, Hotel Management
Wonderful Quizá un poco más de limpieza. Y los desayunos deberían ser más surtidos El lugar es agradable
Procurem melhores opções Da cama, do banheiro, do ar condicionado, da localização (sem comércio perto). Do estacionamento e TV
Business response:
Dear Georgiana, Thank you for sharing your recent visit with us. We're glad you found the TV and parking convenient during your stay. However, we apologize for not meeting your expectations regarding the air conditioning, bathroom, and bed. Providing a comfortable experience for our guests is essential, and we regret any shortcomings you experienced. Your feedback will be shared with our maintenance teams to ensure necessary improvements are made. We understand your disappointment with the location, and we hope to welcome yo... read more
Wonderful I didnt like that most of the times no one was on the front desk had to wait for someone to show up. A better breakfast is needed only had coffee. Room had all the basic things needed to make you feel at home
Business response:
Dear Oscar, Thank you for your feedback about your stay at Extended Stay America. We're glad the room provided a comfortable experience. However, we apologize for the inconvenience caused by the lack of staff presence at the front desk and the limited breakfast options. Your comments are valuable to us; we will use this as an improvement tool. We appreciate your patience and hope to provide a more seamless experience during your next visit. Sincerely, Hotel Management
Las habitaciones son cómodas, si no fuera por la mala atención de la señora de recepción. El trato de la señora de recepción, pésima atención, no entiende el significado de lo que es brindar una buena atención al cliente. Tampoco cumplieron con todo lo que ofrecían como parte del alojamiento (secadora de cabello). La zona es muy tranquila, a pesar de estar un poco alejada
Business response:
Dear Jessica, Thank you for the candid review. We're delighted to hear that you found our rooms comfortable and enjoyed the tranquility of our location. However, we apologize for any negative interaction with our receptionist. This does not reflect our usual standard, and corrective measures will be taken to ensure improvement. Regarding the hairdryer, it is complimentary and available at the front desk anytime. Our team is always ready to deliver them to your suite upon request. We will ensure our front desk communicates th... read more
Very Good
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 3,776 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.