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Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cigarette butts every where, the room was a no smoking room and smells like cannabis and cigarette.
Business response:
Dear Melissa, Thank you for taking the time to give us feedback on your recent stay. Even though our guest rooms are smoke-free, we occasionally have violators of this rule. We take these incidents seriously, and we thank you for bringing this to our attention. Your feedback is important to us as we make every effort to accommodate the needs of all our guests. We hope you will consider staying with us again so we can provide you with a better experience.Sincerely,Hotel Management
Try a different place. Remote was sticky, air conditioner smelled, damaged shower stall panels, said they had a continental breakfast but only a granola bar and coffee. Nothing close by and on a very busy loud street.
Business response:
Dear Scott, Thank you for your feedback regarding your stay with us. We appreciate hearing about the items we do well, in addition to the areas we can improve. We regret that you were unsatisfied with some areas during your stay with us. Please accept our apology for the inconvenience you experienced. We will be sure to follow up with the departments mentioned to reinforce our high standards. Thank you once more for your review and for allowing us the opportunity to improve. We hope to welcome you again in the future.Sincere... read more
Muy poco personal, casi nunca había alguien en recepción. Pero fueron atentos cuando estaban, parecieran que estaban con otras funciones y costaba conseguir alguien que atendiera rápido. Las habitaciones bien cómodas, pero no tan limpias y tienen cocineta pero no están equipadas. No se contaba con servicio de limpieza.
Business response:
Dear Giancarlo, Thank you for sharing your experience at our hotel. We are happy most of your experience was pleasant. However, we want to apologize for the various issue you described, which kept it from being perfect. We are committed to providing outstanding service, and we hope you will give us another chance to prove that to you. Sincerely,Hotel Management
Bathrooms were terrible
Business response:
Dear Ali, Thank you for being specific in evaluating our hotel. We sincerely apologize that the issues in your bathroom inconvenienced you. We are disappointed that we were unaware of these concerns, as we would have been happy to try and resolve the issue or move you to another suite. We will certainly follow up with the appropriate individuals to address these concerns. Thank you for the feedback.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 4.4 star rating with 1,573 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.