Extended Stay America - Miami - Airport - Doral

Business response:

Dear Ernest, Thank you for choosing Extended Stay America. We’re thrilled to hear that you enjoyed your time with us and found our facilities convenient. Your kind words about our staff truly mean a lot. It was a joy hosting you, and we look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

Dear Gerardo, We are glad you found your stay clean and convenient, and appreciate you sharing your experience. It is helpful to know about the noise for future guests, and we will keep this in mind as we work to enhance comfort. At Extended Stay America, we strive to provide a pleasant visit for everyone. Thank you for your feedback, and we hope to welcome you back for another enjoyable stay. Sincerely, HotelManagement 

Business response:

Dear Dianexis, Thank you for choosing Extended Stay America. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking the time out of your day to recognize our efforts. We hope to welcome you again soon. Sincerely, Hotel Management 

Business response:

Dear Puneet, Thank you for sharing your thoughts about your visit. We’re glad to know we could provide a place of comfort for your travel needs, though we understand there may have been areas where we fell short of your expectations. Please accept our apologies for any inconvenience experienced during your time with us. Your feedback helps us continue to refine our service. We hope you will give us another opportunity to welcome you back and provide an even more satisfying stay in the future. Sincerely, HotelManagement