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Extended Stay America - Miami - Airport - Doral
- Hotels
- Miami, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8720 NW 33rd St., Miami, FL, 33172, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk staff was not friendly or helpful.
Business response:
Dear Nicholai, Thank you for taking the time to express your feedback regarding your stay with us. It is nice to know you had a good experience overall. However, we apologize for the service you received from the staff. This is not typical nor acceptable, and we will address this appropriately with our team. It was a pleasure having you as our guest, and we hope you will choose us again when you return to our area.Sincerely,Hotel Management
Bien
Business response:
Dear Guissella, Thank you for selecting Extended Stay America for your recent visit to the city and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable, and our service friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely,Hotel Management
Noticed a couple of roaches in the room.
Business response:
Dear Raymond, Thank you for taking the time to write a review of our hotel. We are sorry about the issue in your room during your stay. We understand that every detail matters and can assure you that we have procedures in place regarding these concerns, and we hope you will see this as the isolated incident that it was. Thank you again for your candid feedback. We hope to make your next stay with us outstanding in every respect.Sincerely,Hotel Management
Tienen que mejorar la higiene fui por más de una semana y no hicieron servicio al cuarto aunque lo pedí varias veces
Business response:
Dear Rudy, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced with the room service during your stay. Our goal is to provide a clean and comfortable environment, and we regret that we did not meet those expectations in this instance. Your feedback will be shared with the appropriate team so that this issue can be addressed promptly. We appreciate your patience and understanding, and we hope to have the opportunity to provide you with a better experience in the fu... read more
Early check-in
Business response:
DearMarcy, Thank you for being our guest and sharing your feedback. We hope your overall visit was pleasant. However, we regret if any issues kept it from being perfect. We hope you will come back so we can provide you with a flawless stay. Sincerely,HotelManagement
Frequently asked questions about Extended Stay America - Miami - Airport - Doral
How is Extended Stay America - Miami - Airport - Doral rated?
Extended Stay America - Miami - Airport - Doral has a 4.4 star rating with 1,800 reviews.
When is Extended Stay America - Miami - Airport - Doral open?
Extended Stay America - Miami - Airport - Doral is open now. It will close tomorrow at 12:00 a.m.