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Extended Stay America - Milwaukee - Brookfield
- Hotels
- Brookfield, WI
About this business
Location details
325 N. Brookfield Rd., Brookfield, WI, 53045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean and update rooms. Staff works continually to keep hotel in best shape. Customers are #1 to them.
Average hotel Average extended stay hotel. Seemed to be a lot of regulars staying there. Beds were decent. The floor in the roomed needed to be mopped, and the shower cleaned better. I didnt like how the exit door was always propped open because people's room keys dont work on it. The free breakfast was minimal.
Business response:
Dear Guest, Thank you for staying with us and sharing your experience. We apologize for anything other than a memorable experience, and we hope you will revisit for the exceptional stay for which we are known. Thank you again for being our guest.Sincerely,Hotel Management
Not the best Our room smelled like cigarettes so bad! We had a pet room because of our service dog but there was so much dog hair all under the couch and corners from a prior customer.
Business response:
Dear Bridget, Thank you for being our guest. Please accept our apologies if we did not provide you with a clean and comfortable room. We aim to exceed our guests' expectations; therefore, we are disappointed that this was not your experience. We are working with our housekeeping managers to prevent this from happening again and hope you will revisit us and allow us to provide you with a more seamless stay.Sincerely,Hotel Management
Okay
Business response:
Dear Rick, We appreciate your feedback about your recent stay at Extended Stay America. Your input helps us continually enhance our services and accommodations. If you have any suggestions or specific feedback that can make your next visit even more enjoyable, please don't hesitate to share. We look forward to serving you better in the future.Sincerely,Hotel Management
Convenient place to stay outside of Milwaukee for Brewers game. Reasonably priced.
I liked all the things there is to do in the area. I didn't like that there was the smell of smoke coming from the bathroom Ventilation system perhaps from the Room over mine.
Business response:
Dear LARRY, Thank you for your feedback on your recent stay at Extended Stay America. We are glad that everything went well during your stay. We work hard to deliver an excellent experience for all our guests, and we appreciate you recognizing our efforts. However, we are sorry for the inconvenience you experienced due to smoke. We are a non-smoking hotel, but on rare occasions, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it immediately. Thank you for staying with us,... read more
Had to wait over an half an hour to check in.
Business response:
Dear Guest, Thank you for reviewing your recent stay and highlighting the issues you had with your check-in, and we apologize for the same. Your time is valuable, and we appreciate your patience. While we aim to make your visit seamless, sometimes unexpected delays can occur. Please know that your feedback is valuable to us, and we will use it to improve our services. We hope the rest of your stay was enjoyable, and we look forward to welcoming you back for a smoother experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Milwaukee - Brookfield
How is Extended Stay America - Milwaukee - Brookfield rated?
Extended Stay America - Milwaukee - Brookfield has a 3.6 star rating with 1,884 reviews.
When is Extended Stay America - Milwaukee - Brookfield open?
Extended Stay America - Milwaukee - Brookfield is open now. It will close tomorrow at 12:00 a.m.