Extended Stay America - Milwaukee - Brookfield

Business response:

Dear Julie, Thank you for sharing your feedback, and we sincerely apologize for the inconveniences you encountered during your stay. We regret the extended wait during check-in and the maintenance issues in your bathroom. These are certainly not the standards we strive to maintain. Your concerns have been noted, and we will work with our team to ensure prompt service at the front desk and address the maintenance issues you mentioned. We appreciate you bringing these matters to our attention and are committed to making improv... read more

Business response:

Dear Ericka,Thank you for the terrific review of Extended Stay America. We are delighted that your visits with us have been consistently positive. It’s wonderful to hear you feel comfortable and well taken care of each time you stay. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Hotel Management 

Business response:

Dear Tyson, It was a pleasure to read your fantastic review about Extended Stay America. As a team, we are committed to delivering exceptional hospitality to our guests, and your kind words are a testament to our efforts. Your support and recommendation mean a lot to us, and we are grateful for your recognition. We look forward to the opportunity to welcome you back in the near future.Sincerely,Hotel Management