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Extended Stay America - Milwaukee - Brookfield
- Hotels
- Brookfield, WI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
325 N. Brookfield Rd., Brookfield, WI, 53045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall fine. Overall, a solid budget stay. Honestly the only part that caused issue was the noticeable stains and dirt in the tub. Didn't feel comfortable using the shower without shower shoes.
Business response:
Dear Guest, We appreciate you sharing your experience with us. We strive to provide our guests with an exceptional and memorable experience at great value, so we are grateful for your feedback. However, we apologize for the issues that have affected your stay and will address them with our concerned team members. We would be delighted to have the chance to make your next stay perfect.Sincerely,Hotel Management
Excellent experience. Very clean place! Great staff! I’d recommend this place to stay at.
Business response:
Dear Vincent, Thanks for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. They will be pleased to hear our guests notice and appreciate their efforts. We hope you stay with us again the next time you visit Milwaukee. Sincerely,Hotel Management
There was a large stain on the sheet. I could tell it had been washed but apparently not washed very well. There was also some stains on the kitchenette table that I cleaned up when I walked in. Also, I have never been to a hotel where the guest has to call the front desk in order to be checked in. There was no one at the desk to greet me when I walked in and there was a sign on the desk "be right back, assisting another customer," etc. I was the only customer... no one in front of me and no one was being helped on the phone... read more
Business response:
Dear JACINDA, Thank you for choosing us. We are sorry for not meeting your expectations. Our housekeeping does a terrific job of keeping the area clean and fresh for the guest. We are sorry for the disappointment and will address the concern on a priority basis. Also, we regret learning that our front desk staff member was not available during the time mentioned. Please accept our apologies for any inconvenience or frustration this may have caused you. We will look into what transpired so this lapse in service is not repeate... read more
Lots to do in the area
Business response:
Dear Daniel, Thank you for including Extended Stay America in your travel plans. We are glad you enjoyed your time here with us and are delighted our area offers everything you need for a convenient stay. We get great feedback on our location, and we are happy this made your visit even more enjoyable. We hope to welcome you again soon.Sincerely,Hotel Management
It’s ok. Not really friendly and welcoming place. There a lot of things needed to be updated. The toilet in our room wouldn’t flash it. They had a refrigerator and we couldn’t open. They locked it. Their side door didn’t work. We tried our key couldn’t open. And it was hard to see this place bc was up on the hill. But it’s ok. They just need to reduce the price down a little bit if things don’t work.
Business response:
Dear Malama, Please accept our apologies for any disappointment you felt during your visit. Providing an exceptional stay to every one of our guests is always our top priority and is something we pride ourselves on. Therefore, we are genuinely sorry to learn that this was not your experience, and we understand your frustration regarding the various issues you described. We appreciate your bringing your observations to our attention so we can address the matters you outlined. We are committed to improving our hotel and hope y... read more
Frequently asked questions about Extended Stay America - Milwaukee - Brookfield
How is Extended Stay America - Milwaukee - Brookfield rated?
Extended Stay America - Milwaukee - Brookfield has a 4.2 star rating with 1,254 reviews.
When is Extended Stay America - Milwaukee - Brookfield open?
Extended Stay America - Milwaukee - Brookfield is open now. It will close tomorrow at 12:00 a.m.