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Extended Stay America - Milwaukee - Brookfield
- Hotels
- Brookfield, WI
About this business
Location details
325 N. Brookfield Rd., Brookfield, WI, 53045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The lights was out for 3 1/2 hours the staff was very rude. The room was freezing cold…dogs barking. The lobby had a sign said we will be back too 2 hours
Business response:
Dear Mareka, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
Staff was hardly ever at the front desk. Waited over 20 minutes. Floor in our room was so dirty we had to wear shoes or socks to keep our feet from getting black. We were there for 10 days and our room was never cleaned.
Business response:
Dear J Michael, Thank you for letting us know about your stay. Our team is dedicated to delivering exceptional service and maintaining pristine, comfortable accommodations for all our guests. Regrettably, we are sorry that we did not meet our customary standards. Your feedback is important to us, and we have addressed this with our team to ensure a better experience for our future guests. Thank you for bringing this to our attention, and we look forward to serving you again in the future. Sincerely,Hotel Management
I didn’t like nothing about this room or my stay. The room was stinky and not very pleasant.
Business response:
Dear Nekesha, Thank you for taking the time to provide feedback about your recent stay. We understand the importance of a fresh and clean hotel experience and sincerely apologize that we did not meet your expectations in this regard. We are currently conducting a thorough review of our housekeeping procedures to ensure that we consistently adhere to the highest standards of cleanliness. Your input is greatly appreciated, and we look forward to welcoming you back and providing you with the exceptional experience you deserve.S... read more
Clean and quiet It was amazing
We only stayed overnight but place was clean, easy access out to where are car was parked and also to take our dog out. Nice location, very private and quiet, would stay again. Continental breakfast wasn't too much though.
Business response:
Dear Julie, Thank you for choosing Extended Stay America and for your review! We are glad you found the property clean and enjoyed the convenient access for you and your dog. It's great that you appreciated the quiet and private location. We appreciate your feedback about the breakfast and will review it with our team for improvements. We look forward to welcoming you back for another stay! Safe travels!Sincerely,Hotel Management
Affordable Affordable but not bad. No frills. Pretty dated. Overnight staff not super friendly, but still helpful. Room was clean. Bed was a pretty hard. Linens felt fairly coarse.
Business response:
Dear Charles, Thank you for sharing your experience with us. We regret any aspect of your stay that fell short of complete satisfaction, and we apologize for any inconvenience caused. Your feedback will be shared with our team and utilized to drive future improvements. Ensuring your comfort and contentment remains our foremost priority, and we anticipate the opportunity to welcome you back in the future, affording you the elevated experience that you rightly deserve.Sincerely,Hotel Management
Extremely disappointed and disgusted with this Extended Stay!! When we checked in on, the first thing that hit me was the very overwhelming smell of marijuana in the hall and our room wreaked like someone had died in here!! Every time I walked down the hall I would get so sick just from the pot smell. I complained and I was told “feel free to call the cops”, then the lady at the front desk walked away! I couldn’t believe how dirty and gross our room was! I spent over an hour cleaning the bathroom just so we could use it! The... read more
Business response:
Dear Kari, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Milwaukee - Brookfield
How is Extended Stay America - Milwaukee - Brookfield rated?
Extended Stay America - Milwaukee - Brookfield has a 3.6 star rating with 1,902 reviews.
When is Extended Stay America - Milwaukee - Brookfield open?
Extended Stay America - Milwaukee - Brookfield is open now. It will close tomorrow at 12:00 a.m.