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Extended Stay America Hotel Milwaukee - Wauwatosa is located at 11121 W North Ave, Milwaukee, WI. This business specializes in Hotels & Motels and Other Lodging.
11121 West N. Ave., Wauwatosa, WI, 53226, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Ok
Gross The lobby was dirty and the gals were unwelcoming. Rude. Once we got our keys we headed to the 2nd floor. The elevator was filthy. The hall ways smelled horrible, our room was dirty with sticky floors. Hair in tub. Toliet wasn’t clean. Over all terrible. Since we booked with a 2nd party we couldn’t get a refund.
Business response:
Dear katherine, Thank you for letting us know about your stay. Our team is dedicated to delivering exceptional customer service and maintaining pristine, comfortable accommodations for all our guests. Regrettably, the recent incident did not meet our customary standards. Please be assured that we have taken the requisite measures to address your concerns. Also, inquiries regarding financial matters on reservations made through a third-party booking site must be directed to them. We recommend reaching out to the respective pl... read more
Good
Not clean, very dated Very run down . Dirty rooms and outdated appliances in the kitchen areas . The microwave looked like it was from the 80’s and the counter and refrigerator were dirty . The room wasn’t dusted at all ( it was crusted onto the lamps and the counter under the tv. ( I went through and cleaned the room myself as soon as we got there ) I would not stay here again . The only reason we stayed here is because we had a dog .
Business response:
Dear Kimberly, Thank you for taking the time to share your feedback regarding your recent stay. We are sorry to hear that you had a less-than-satisfactory experience and for not meeting your expectations. We take these matters seriously and are committed to addressing them with the relevant departments. Please know that we are actively working to improve our services and prevent similar situations from occurring in the future. We hope to have the opportunity to better your stay, should your travel plans bring you back to the... read more
Like buildt in kitchens
Business response:
Dear Jennifer, Thank you for sharing your feedback. It's so nice to hear your suite felt like your own apartment! As an extended-stay hotel, we do offer more apartment-like amenities since many of our guests stay with us for weeks at a time and appreciate the comforts of home on the road. We are glad you enjoyed our suite and could take advantage of our fully equipped kitchen. We appreciate your kind remarks and hope you will be back to revisit us soon. Sincerely,Hotel Management
Extended Stay America - Milwaukee - Wauwatosa has a 4.1 star rating with 1,030 reviews.
Extended Stay America - Milwaukee - Wauwatosa is open now. It will close tomorrow at 12:00 a.m.