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Extended Stay America - Minneapolis - Airport - Eagan - North
- Hotels
- Eagan, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3015 Denmark Ave., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff were very unpleasant and unfriendly. First point of contact is very important and it was very disappointing here.
Business response:
Dear Stacy, Thank you for taking the time to express your feedback regarding your stay with us. It is nice to know you had a good experience overall. However, we apologize for the service you received from our staff. Thank you for bringing this to our attention, and we will address this appropriately. It was a pleasure having you as our guest, and we hope you will revisit when you are back in the area.Sincerely,Hotel Management
Pretty dirty room. Stale french fry in the sink when we got there, molding shower curtain, and the heat wouldn't turn on. Staff was friendly enough.
Business response:
Dear Ashley, Thank you for your review of our hotel. We are disappointed to learn of the issues you experienced, so we apologize for not providing you with a flawless experience. We will discuss your concerns with the appropriate parties to ensure these issues are addressed promptly. Thank you for your patience, and we hope you will allow us to welcome you on a future visit for a much-improved experience. Sincerely,Hotel Management
Clean, but every corner or wall had chips in it. Hallway smelled like pot. Stairwell smelled of smoke. “ Breakfast “ was a muffin, bar or oatmeal.
Business response:
Dear Sarah, Thank you for staying with us and sharing your feedback. We apologize for failing to leave a better impression on this visit. We follow the most rigorous industry standards regarding our hotel's cleanliness; therefore, we will review your concerns with our housekeeping team to ensure such matters are not repeated. Also, we have shared your concerns regarding our complimentary grab-and-go breakfast with our brand leaders to let them know our guest's opinions and help them decide on future offerings. We value our g... read more
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - North
How is Extended Stay America - Minneapolis - Airport - Eagan - North rated?
Extended Stay America - Minneapolis - Airport - Eagan - North has a 4.2 star rating with 921 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - North open?
Extended Stay America - Minneapolis - Airport - Eagan - North is open now. It will close tomorrow at 12:00 a.m.