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Extended Stay America - Minneapolis - Eden Prairie - Technology Drive
- Hotels
- Eden Prairie, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
11905 Technology Dr., Eden Prairie, MN, 55344, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great stay
Business response:
Luis, thank you so much for the feedback of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
This property had a very strong scent of pot. I wanted to pay cash after my reservation they wouldn't allow it. Didn't know cat's allowed to stay on property and being allergic had a reaction
Business response:
Jennifer, thank you for choosing our hotel for your stay. We were disheartened to see the review and sincerely apologize for not living up to your expectations. We are also sorry you were inconvenienced by our payment policy. It is our hotel’s policy not to accept cash as a form of payment. We must have a credit or debit card on file for each reservation to cover incidentals during your stay. This is standard industry practice at reputable hotel chains, and we will take steps to communicate this more clearly in the future. W... read more
Needs updating. Smelles like chinesse food. Extremely basic. Literally get one small soap and a tiny shampoo. No hair dryer.
Business response:
Denise, thank you for taking the time to review your stay with us. Your feedback gives us the information we need to better serve our guests and is much appreciated. We have shared your comments with the appropriate individuals in our organization. We hope to have the opportunity to make a better impression on a future visit. Sincerely, Hotel Management
Staff was very helpful. No amenities. Bathtub was not clean. Had mold spots on grout.
Business response:
Thank you for staying with us at Extended Stay America. We are glad you loved our cordial staff and had a great stay. Please note, our in-room amenities are available at the front desk and are complimentary. We will remind them to communicate this more clearly in the future. Your concerns regarding the cleanliness issue have been shared with the housekeeping team to ensure a better experience going forward. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit ou... read more
Lazy desk staff Marijuana smell in elevator, stairwells and floor. Desk staff flat out lied to a customer on the phone claiming she had “several people at the desk waiting for her” (I was waiting for a delivery driver, zero to do with her), one person waiting for her. Intoxicated guest hanging at desk. Desk staff often away smiling in parking lot. Housekeeping not updated with extending stays and would disturb to clean room.
Business response:
Erika, we apologize for the inconvenience you had due to the odor and service issues, which left you with a less than favorable impression of our hotel. Your experience is noted and has been brought to the attention of the appropriate departments. We assure you that remedial steps are underway, so such issues don’t happen again. It was also disappointing to know about the isolated incident you mentioned. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visi... read more
Frequently asked questions about Extended Stay America - Minneapolis - Eden Prairie - Technology Drive
How is Extended Stay America - Minneapolis - Eden Prairie - Technology Drive rated?
Extended Stay America - Minneapolis - Eden Prairie - Technology Drive has a 4.2 star rating with 744 reviews.
When is Extended Stay America - Minneapolis - Eden Prairie - Technology Drive open?
Extended Stay America - Minneapolis - Eden Prairie - Technology Drive is open now. It will close tomorrow at 12:00 a.m.