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Extended Stay America - Minneapolis - Eden Prairie - Technology Drive
- Hotels
- Eden Prairie, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
11905 Technology Dr., Eden Prairie, MN, 55344, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was ok for what we needed but we would t recommend it unless a person just needed a kitchenette for less cost.
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
I liked that I had a kitchen to cook in and the dishes and cookware are included in my stay and not an extra hidden cost.
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to read you enjoyed a fully equipped kitchen and that you found us be a great value. We hope to see you again soon. Sincerely, Hotel Management
The location was good for us because it was close to family, friends, the express bus to the fair, etc., and the price was good. Had we wanted to cook, the essentials were available. There is no continental breakfast so we had instant oatmeal every day. No fruit available. No beverages other than coffee, one kind of tea and hot cocoa packets. The price was right for a place to sleep. TV options were fine for movies, weather and local news.
Business response:
Thank you for the feedback. We are glad to read you had an overall pleasant visit and that our location was perfect for your needs. However, we apologize that we fell short of your expectations when it came to our complimentary grab-and-go breakfast. We will make note of your feedback as we plan our breakfast offerings. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management
Good for what I needed It was frustrating that you have to get coffee pots, hair dryers, plates, coffee cups and new towels from the front desk.. Most extended stays have those amenities already in the room. There were often waiting lines at the front desk due to being a bit understaffed.
Business response:
Diane, thank you for choosing to stay with us at Extended Stay America. We're glad to know overall you had a pleasant time while you were here, but we're sorry for your disappointment with the in-room amenities. Kindly note, the items such as kitchenware and toiletries are available at the front desk as per the brand standard and are always complimentary. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The front desk gal (the older one as there were 2 on that day) was very friendly and helpful. The other one not so friendly (she looked like she was being trained in?) We were asked if we had errands to run as our room wasn't quite ready. We had no errands and no place to go. The older gal went and check on something and came back and told her they were going to "switch our rooms" as the other room was ready and the people assigned had not yet checked in. Got to the room and found only one of the keys worked. Went back to th... read more
Business response:
Thank you for choosing our hotel for your stay and for taking time to provide feedback. It was certainly disappointing to read about the problems you experienced at the front desk during check-in. Your remarks will be shared with our team so we can ensure these types of mistakes are not repeated. We also apologize for the cleanliness issue you experienced in your room. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better ... read more
I loved the room but was not clear on amenities not having drinking cups or ice machine a little inconvenient.
Business response:
Jackie, thank you for choosing Extended Stay America. We are pleased to know how much you liked your room. Kindly note, as per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. Also, as we have refrigerators in all our rooms which includes ice trays for your convenience, we do not have ice machines on our property. We appreciate your kind review and hope to welcome you back soon. Sincer... read more
Frequently asked questions about Extended Stay America - Minneapolis - Eden Prairie - Technology Drive
How is Extended Stay America - Minneapolis - Eden Prairie - Technology Drive rated?
Extended Stay America - Minneapolis - Eden Prairie - Technology Drive has a 4.2 star rating with 744 reviews.
When is Extended Stay America - Minneapolis - Eden Prairie - Technology Drive open?
Extended Stay America - Minneapolis - Eden Prairie - Technology Drive is open now. It will close tomorrow at 12:00 a.m.