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Extended Stay America - Minneapolis - Eden Prairie - Technology Drive
- Hotels
- Eden Prairie, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
11905 Technology Dr., Eden Prairie, MN, 55344, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good for what I needed It was frustrating that you have to get coffee pots, hair dryers, plates, coffee cups and new towels from the front desk.. Most extended stays have those amenities already in the room. There were often waiting lines at the front desk due to being a bit understaffed.
Business response:
Diane, thank you for choosing to stay with us at Extended Stay America. We're glad to know overall you had a pleasant time while you were here, but we're sorry for your disappointment with the in-room amenities. Kindly note, the items such as kitchenware and toiletries are available at the front desk as per the brand standard and are always complimentary. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The front desk gal (the older one as there were 2 on that day) was very friendly and helpful. The other one not so friendly (she looked like she was being trained in?) We were asked if we had errands to run as our room wasn't quite ready. We had no errands and no place to go. The older gal went and check on something and came back and told her they were going to "switch our rooms" as the other room was ready and the people assigned had not yet checked in. Got to the room and found only one of the keys worked. Went back to th... read more
Business response:
Thank you for choosing our hotel for your stay and for taking time to provide feedback. It was certainly disappointing to read about the problems you experienced at the front desk during check-in. Your remarks will be shared with our team so we can ensure these types of mistakes are not repeated. We also apologize for the cleanliness issue you experienced in your room. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better ... read more
I loved the room but was not clear on amenities not having drinking cups or ice machine a little inconvenient.
Business response:
Jackie, thank you for choosing Extended Stay America. We are pleased to know how much you liked your room. Kindly note, as per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. Also, as we have refrigerators in all our rooms which includes ice trays for your convenience, we do not have ice machines on our property. We appreciate your kind review and hope to welcome you back soon. Sincer... read more
Room had mildew order. Sheets not clean
Business response:
David, thank you for taking time to share your concerns about your stay. Your comments will be shared with our team to ensure mistakes such as this do not happen going forward. We hope you will give us a chance to welcome you back to experience our hotel the way it should have been on this visit, and we look forward to seeing you again soon. Sincerely, Hotel Management
No complaints at all.
Business response:
David, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Minneapolis - Eden Prairie - Technology Drive
How is Extended Stay America - Minneapolis - Eden Prairie - Technology Drive rated?
Extended Stay America - Minneapolis - Eden Prairie - Technology Drive has a 4.2 star rating with 734 reviews.
When is Extended Stay America - Minneapolis - Eden Prairie - Technology Drive open?
Extended Stay America - Minneapolis - Eden Prairie - Technology Drive is open now. It will close tomorrow at 12:00 a.m.