Extended Stay America - Minneapolis - Eden Prairie - Technology Drive

Business response:

David, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay with us at Extended Stay America. We're thrilled to know you loved our well-maintained hotel and that you were impressed with the service provided by our front desk associates. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management 

Business response:

Although you liked the spaciousness of your room, please accept my sincere apology for the difficulties you encountered in your room. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. We are sorry if any inconvenience you had while here. We understand the frustration and truly hope you will consider giving us another opportunity to serve you. Sincerely, Hotel Management 

Business response:

Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thanks for the feedback. We are sorry for the odor issue you experienced in your room. Your concerns have been immediately brought to the attention of our housekeeping for review and action. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management 

Business response:

Clark, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management 

Business response:

Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed with our courteous associates and were happy with our affordable rates. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management 

Business response:

Thank you for making Extended Stay America a part of your plans. It feels so good to know you were happy with the comfort of your well-appointed room and that we could meet your expectations for a great stay. Your review is appreciated, and we look forward to serving you soon. Sincerely, Hotel Management 

Business response:

Lonnie, thanks for sharing highlights of your recent visit to Extended Stay America. We are thrilled to know everything went great during your stay and that our excellent service made for a memorable experience. Special thanks on behalf of our entire team for highlighting their efforts. Thank you once again for choosing us, and we look forward to welcoming you again soon at your second home. Sincerely, Hotel Management