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Extended Stay America - Minneapolis - Fridley
- Hotels
- Fridley, MN
About this business
Location details
230 57th Ave NE, Fridley, MN, 55432, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room too cold Heat was not that great cold , WiFi was tricky smh
Business response:
Thank you for your feedback. We are so sorry that there were problems with the heat and Wi-Fi during your stay. We know how important these connections are and we apologize for the troubles that you experienced. We are looking into our internet issues and ensuring that we can deliver consistent connections to all our guests. We will also alert our maintenance team of the issue with the heat. We hope you will give us another chance next time your travels bring you to town.
Very thin walls and had a weird smell in the room.
Business response:
I'm sorry to hear that you experienced unpleasant smells in your room and that you were disturbed by noise during your stay, Ky. I apologize for the inconvenience and wish you only the best in your future travels.
No amenities at all. I think people live long term in this property because many snow covered cars never moved. First room i got smelled like animal urine but staff got me a different room no questions asked. Nice full sized fridge, sink and stove top.
Business response:
Thank you for your feedback. We are so sorry that you were not aware of our additional service package options. One package includes linen exchange, another provides more frequent housekeeping, another a cookware set, etc. By allowing guests to choose and only pay for the amenities they desire, we are able to keep our rates affordable. We are so sorry that was not what you expected and was an inconvenience during your stay. We also apologize for the unpleasant smells but we are happy to see that the staff was able to address... read more
Business response:
We're so glad you enjoyed your stay with us, Jaquinta! Thank you for the terrific rating!
I was disappointed the room has smell when you open the door, the chair has dirt, the plastic cups on the bathroom was dirty, room was dusty. The house keppers need to train well. Make sure everything clean.
Business response:
Hello. We are so sorry that you experienced so many issues with unpleasant smells and the cleanliness of your room. Our staff works diligently to provide you with a fresh, clean and comfortable stay and we are so sorry to see that this was not your experience. Thank you so much for taking the time to let us know how we are doing!
It was just different.modern but up to date.not much to do really or nice ice machine or anything
Business response:
We hope our Simple philosophy was just what you were looking for and we appreciate hearing from you! We are glad our Simple philosophy met your needs for this stay and we appreciate hearing from you! We hope you’ll think of us the next time you need a basic, super clean, affordable place to stay.
Business response:
Wow! What a wonderful rating! We love to see that your stay was such a great one! #WoodspringGreatStay
Overall, the stay was good. We were surprised there was no hair dryer, iron/ironing board, or toaster. Also, the phone did not work to be able to call the front desk.
Business response:
Oh no! I'm so sorry you were not aware of our additional service packages. We include the basics in the rate and then allow guests to customize so they pay only for what they want to use (like cookware, a coffeemaker, toaster etc.). I hope you were able to enjoy a simple but pleasant stay with us.
They offer 0 cleaning services. in the listing and says that the room is cleaned once during your stay which would be expected that in the middle of your stay your room will be clean and for me the property manager that I would like the room cleaned you told me the only time they clean the rooms are when I leave.take it out of your listing that you guys clean your rooms once per stay that's not true
Business response:
Thank you for your feedback, Thomas. We do include twice a month room cleaning in the rate but more frequent service can be requested. Many guests prefer the privacy that comes with limited Housekeeping. I'm so sorry that part of your stay was disappointing.
Frequently asked questions about Extended Stay America - Minneapolis - Fridley
How is Extended Stay America - Minneapolis - Fridley rated?
Extended Stay America - Minneapolis - Fridley has a 2.9 star rating with 1,208 reviews.
When is Extended Stay America - Minneapolis - Fridley open?
Extended Stay America - Minneapolis - Fridley is open now. It will close tomorrow at 12:00 a.m.