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Extended Stay America - Minneapolis - Fridley
- Hotels
- Fridley, MN
About this business
Welcome to Extended Stay America - Minneapolis - Fridley! We are the perfect location for business travelers, students, tourists and those relocating to the Minneapolis, MN area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-694. From our location, you can easily visit local attractions such as the Mall of America, the Minneapolis Institute of Art, Minnehaha Regional Park and the Mill City Museum. When you stay at an Extended Stay America hot... read more
Location details
230 57th Ave NE, Fridley, MN, 55432, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dont Do It Unless You Have To The employee's were rude and we got called off of work to cone get our things eventhough we paid .... no apologies were made ... manager was nice though he was sypathethic...
Business response:
We are terribly sorry for the experience that you encountered with our front desk staff and we are so sorry for the impression that you were left with, Datoshya. This is not the high level of customer service that we are known for and apologize that this was your encounter. Be assured that this serves as an opportunity to revisit our standards and training to provide the great guest experience that we always strive to deliver. We hope that all your future travels are wonderful ones
Business response:
We are so happy to see that we left such a great impression on you! We truly appreciate you for choosing WoodSpring Suites for your traveling needs!
Thanks for the stay we appreciate it. My bed wasn’t comfortable but we liked the fact that there was a fridge and stove top.
Business response:
Thank you for taking the time to review our hotel. It is so disappointing to see that we did not exceed your expectations because of the discomfort of the bed. Our goal is to deliver a stay that is clean and comfortable, and we are so sorry that we did not execute on the comfort aspect. We apologize for any inconvenience that was caused but wish you all the best in your future travels.
This was the best hotel I have been to, staff friendly management is very friendly and always made sure my needs were taken care of.
Business response:
Wow! We are beyond ecstatic to see that our staff did such an amazing job providing you with an exceptional stay, Erika! Our staff will be thrilled to learn of your high praises as they work so hard to deliver an all-around comfortable and pleasant guest experience!
Nice Was one of the better stays we have had
Business response:
Andrew, thank you for allowing us to host you during your travels. We are so pleased to see that our staff provided you with such a phenomenal experience during your time with us. We look forward to welcoming you back the next time you are in the area!
Room too cold Heat was not that great cold , WiFi was tricky smh
Business response:
Thank you for your feedback. We are so sorry that there were problems with the heat and Wi-Fi during your stay. We know how important these connections are and we apologize for the troubles that you experienced. We are looking into our internet issues and ensuring that we can deliver consistent connections to all our guests. We will also alert our maintenance team of the issue with the heat. We hope you will give us another chance next time your travels bring you to town.
Very thin walls and had a weird smell in the room.
Business response:
I'm sorry to hear that you experienced unpleasant smells in your room and that you were disturbed by noise during your stay, Ky. I apologize for the inconvenience and wish you only the best in your future travels.
They offer 0 cleaning services. in the listing and says that the room is cleaned once during your stay which would be expected that in the middle of your stay your room will be clean and for me the property manager that I would like the room cleaned you told me the only time they clean the rooms are when I leave.take it out of your listing that you guys clean your rooms once per stay that's not true
Business response:
Thank you for your feedback, Thomas. We do include twice a month room cleaning in the rate but more frequent service can be requested. Many guests prefer the privacy that comes with limited Housekeeping. I'm so sorry that part of your stay was disappointing.
No amenities at all. I think people live long term in this property because many snow covered cars never moved. First room i got smelled like animal urine but staff got me a different room no questions asked. Nice full sized fridge, sink and stove top.
Business response:
Thank you for your feedback. We are so sorry that you were not aware of our additional service package options. One package includes linen exchange, another provides more frequent housekeeping, another a cookware set, etc. By allowing guests to choose and only pay for the amenities they desire, we are able to keep our rates affordable. We are so sorry that was not what you expected and was an inconvenience during your stay. We also apologize for the unpleasant smells but we are happy to see that the staff was able to address... read more
Frequently asked questions about Extended Stay America - Minneapolis - Fridley
How is Extended Stay America - Minneapolis - Fridley rated?
Extended Stay America - Minneapolis - Fridley has a 4.2 star rating with 610 reviews.
When is Extended Stay America - Minneapolis - Fridley open?
Extended Stay America - Minneapolis - Fridley is open now. It will close tomorrow at 12:00 a.m.