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Extended Stay America - Mobile - Spring Hill
- Hotels
- Mobile, AL
About this business
Property Location With a stay at Extended Stay America Mobile - Spring Hill in Mobile, you'll be convenient to Spring Hill College and Mobile Botanical Gardens. This hotel is within close proximity of Herndon Park and Mobile Museum of Art.Rooms Make yourself at home in one of the 114 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and micro... read more
Location details
508 Springhill Plaza Ct., Mobile, AL, 36608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property has no swimming pool, and has no type of dishes in the room!!!
Business response:
It was our pleasure accommodating you at Extended Stay America. We are sorry we missed meeting some of your expectations and regret the inconvenience it caused. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
En général très propre par rapport aux précédents et personnel très accueillant et souriant
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked our well-kept property and were impressed by the service provided by our courteous associates. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Nice friendly service!
Business response:
Alice, thank you for your comments regarding your stay at Extended Stay America. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. Thanks again, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Price,Location, Motel Staff was very helpful.Clean Room.
Business response:
Please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept room, hospitality, and location made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
Unsatisfied Bed very uncomfortable Mildew in shower head No blanket on bed when I checked in
Business response:
Steven, thank you for being our guest. We apologize for the inconvenience you had due to your bed and the housekeeping issues you encountered in your room. We have checklists in place to inspect every room after it has been serviced. Unfortunately, we missed something during this process, and for that we’re sorry. We have shared your concerns with our housekeeping team, and we’re working with them so we can redouble our efforts to ensure all the procedures are being followed thoroughly. Please consider giving us another oppo... read more
Family stay not what we expected The room was clean enough to be acceptable. Don’t pay upon arrival or they won’t hold your room. We arrived very late with kids in tow. We had to get a king, with a cot, and only three pillows for four people. Bedding was nice, just not enough for the number of people. The bottom of the bathtub looked like a tire had been driving in it. Part of the reason, I chose this place was for the bathroom, which did not look like the bathtub from the Springhill location photos on this website. Then, to... read more
Business response:
Dear Trisha, thank you for taking the time to share about your short stay at our hotel. We are pleased you found your room overall clean, but we do apologize the bathroom did not meet expectations and we have addressed this with our housekeeping team to take a closer look. It is also unfortunate the events that took place that was out of our control. We hope your trip home was uneventful and it would make us happy to welcome you back for the seamless experience you deserve on any future travels. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Mobile - Spring Hill
How is Extended Stay America - Mobile - Spring Hill rated?
Extended Stay America - Mobile - Spring Hill has a 4.2 star rating with 1,155 reviews.
When is Extended Stay America - Mobile - Spring Hill open?
Extended Stay America - Mobile - Spring Hill is open now. It will close tomorrow at 12:00 a.m.