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Extended Stay America - Mobile - Spring Hill
- Hotels
- Mobile, AL
About this business
Property Location With a stay at Extended Stay America Mobile - Spring Hill in Mobile, you'll be convenient to Spring Hill College and Mobile Botanical Gardens. This hotel is within close proximity of Herndon Park and Mobile Museum of Art.Rooms Make yourself at home in one of the 114 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and micro... read more
Location details
508 Springhill Plaza Ct., Mobile, AL, 36608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Claudia, thank you for choosing Extended Stay America and for the nice rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
No bathrooms in office area. My grand kids wanted to use restroom had to walk to zaxbys before completing application
Business response:
Thanks for the feedback. Your overall rating suggests you had a great stay and that we met all of your expectations. However, we are sorry for any inconvenience you had during your visit. We hope you and your grandchild will choose Extended Stay America again in the near future. Sincerely, Hotel Management
Didn't have towels in the room but we're able to get them through the office and anything you needed for the kitchen was there if you wanted it
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. As per our brand standard requirements, we keep the kitchenware and other in-room amenities at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Not thrilled The first room that we were assigned had stains on the sheets. Then the only room available was a double. Not super happy with the stay but the staff is very nice
Business response:
Rakisha, thank you for taking the time to post a review. We sincerely apologize for the cleanliness issues you experienced, as well as the fact that we did not completely address these to your total satisfaction. We have procedures in place to keep such mistakes from happening, and these procedures will be reviewed with our housekeeping team to make sure they are being followed each and every time a room is cleaned. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Happy Travels Very clean & safe environment. Very friendly & accommodating staff
Business response:
Phillip, thank you for choosing Extended Stay America and for your nice review. We are thrilled to know you liked the service provided by our staff and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
I stay at many Extended Stay Hotels. There was nothing unique about this visit as oppose to other like properties. I like the brand, the kitchen and price is what attracts me. However, this visit, the sheets on one of the beds were stained and should have been tossed out prior to my visit
Business response:
Thank you for being our guest at Extended Stay America. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Mobile - Spring Hill
How is Extended Stay America - Mobile - Spring Hill rated?
Extended Stay America - Mobile - Spring Hill has a 4.2 star rating with 1,205 reviews.
When is Extended Stay America - Mobile - Spring Hill open?
Extended Stay America - Mobile - Spring Hill is open now. It will close tomorrow at 12:00 a.m.