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Extended Stay America - Mt. Olive - Budd Lake
- Hotels
- Budd Lake, NJ
About this business
Location details
71 International Dr. S., Budd Lake, NJ, 07828, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great, clean, just what I hoped it would be. Stayed for one night en route to NYC. Totally great. Clean. Good shower. Great kitchen, and fridge. I would definitely stay here again. No coffee maker in the room, but the desk staff made coffee happen.
Business response:
We appreciate you sharing your experience with us. It is pleasing to read how pleasant your stay was. I'm glad you enjoyed the fully equipped kitchen and the amenities provided. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
This was a quick stop for a few hours of sleep so we didn't really utilize the hotel. Bathroom could have used a little more elbow grease, especially the toilet.
Business response:
Thank you for posting a review of your stay. I am glad we could accommodate all your travel needs. I apologize for the appearance of the bathroom, I will address this issue with housekeeping right away. We look forward to welcoming you back in the future!
Everything was great the staff was very accommodating. The first room we were put in had a broken air conditioner. We brought it to their attention and they moved us to a new room right away as their maintenance guy had left. It wasn't a problem at all. I would definitely recommend this hotel and stay there again!
Business response:
We are glad to read about the excellent experience you had at our hotel. thank you for taking the time to write the review. I am glad our guest relations were able to handle your issue quickly and accurately. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
We had to move to another room cause air conditioner wasn't working in our room but they moved us and the rest of the stay was pleasant
Business response:
Thank you for taking the time to write a review. Apologies for the issues with the a/c, but I am glad our staff was able to accommodate you properly. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Clean It's not a bad hotel, it just needs some modernization.
Business response:
Thank you for your recent review of your stay. Please accept our apologies that our hotel’s appearance was not to your expectations. In response to your feedback, I will work with our staff to make sure we are implementing deep cleaning and preventative maintenance procedures. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Not a great stay!! It was troublesome. I had to shift the room thrice since there were issues like door key not working, heater not working etc.
Business response:
Thank you for taking the time to tell us about your stay. I sincerely apologize that your experience was not to our company’s high standards. In response to your feedback, I will work with our maintenance engineer to ensure that everything is functioning property. Our team is committed to satisfying our guests, so we are very thankful for your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Very helpful staff!!! The staff was great!! Especially Jeanie and Tom at front desk!!!
Business response:
Thank you so much for sharing your experience with us. I am glad to read that you were pleased with our exceptional service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Frequently asked questions about Extended Stay America - Mt. Olive - Budd Lake
How is Extended Stay America - Mt. Olive - Budd Lake rated?
Extended Stay America - Mt. Olive - Budd Lake has a 3.4 star rating with 1,670 reviews.
When is Extended Stay America - Mt. Olive - Budd Lake open?
Extended Stay America - Mt. Olive - Budd Lake is open now. It will close tomorrow at 12:00 a.m.