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Extended Stay America - Mt. Olive - Budd Lake
- Hotels
- Budd Lake, NJ
About this business
Location details
71 International Dr. S., Budd Lake, NJ, 07828, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A bed for the night This was supposed to be "extended stay" type of motel, but no utensils or dishes are provided unless you specifically request them at the desk. Only one small plastic cup in bathroom for 2 people, plus one very tiny shampoo tube and 2 very small circles of soap for 2 nights. No maid service is provided for stays of less than a week. Bed was a double not, as advertised, a queen. Rates are low, however, so I guess you get what you pay for. Place is clean and quiet, and photos on the walls are more interesti... read more
Clean room but smelled like smoke The room was clean but it smelled like smoke. I booked a non-smoking room with a queen bed but it was not one available when I arrived. I was given a smoking room with two double beds. My eyes swelled and burned and I could not sleep woke up the next morning with a headache and stuffy nose. No discount offered!
Business response:
Thank you for bringing your experience to our attention. Please accept my apology that you were not provided with the room accommodations that you reserved and that the smoke odor was so bad in the room. Our staff is working harder at eliminating smoke odors and making sure guests are accommodated with the correct reservations. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Extended stay America Nice area, overall very pleasant stay
Business response:
Thank you for taking the time to share your experience. I am glad to see you had a pleasant stay at our hotel. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
A perfect stay absolutely perfect! our room was sooooo clean, including the bathroom and well stocked!
Business response:
We appreciate you kind comments. It is pleasing to read how well you enjoyed your stay and how the accommodations met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Great experience, 5 stars! My wife and I had a 1 night stay over on our fall foliage trip thru North Jersey. Upon our arrival, Gina at the front desk was awesome. She was extremely friendly, and we had a great conversation right at check-in as if we had known each other for years. Gina was very helpful too, giving us good info for local shopping and dinner options, and she made us feel right at home offering to help us with whatever else we needed for the evening. The hotel itself was clean and modern, and our room was great... read more
Business response:
It is so rewarding to see you had an excellent experience at our hotel. From the great customer service you received from our staff to your satisfaction with the room accommodation, it is pleasing to know you were well taken care of. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Not a bad stay, but a little pricey... Room was fairly clean. It came with a small kitchenette. The pillows weren't comfortable. But otherwise - it was a pretty standard room. A little pricey for the amenities. The breakfast is really meek. Breakfast bars, and pre-wrapped muffins. But the coffee was good. I'm not a breakfast person, so I wasn't really impacted. But it's still rather comical to say "continental" breakfast.
Business response:
Thank you for taking the time to write a review. It is good to know that you had a great stay, despite feeling our hotel was a little pricey and our grab-and-go breakfast not meeting your expectations. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
I booked this hotel while sitting in the parking lot because I wanted to make sure it was close to the Stanhope house that our friends were playing at. When we went in, there was a guy in front of us checking on rates. Debbie sold him a room without refreshing her screen. When I stepped up to the counter she told me that she had just sold my room. After a few minutes she found me a room that she called a queen, it was not. my husband and I sleep in a queen bed every night with no trouble. His feet hung off of the edge. When ... read more
Business response:
Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the room you reserved was not available. Your comments were reviewed by the staff, and we will work together to make sure an experience like yours is not repeated. The staff and I appreciate your comments, as it will only help us to improve. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Frequently asked questions about Extended Stay America - Mt. Olive - Budd Lake
How is Extended Stay America - Mt. Olive - Budd Lake rated?
Extended Stay America - Mt. Olive - Budd Lake has a 3.4 star rating with 1,670 reviews.
When is Extended Stay America - Mt. Olive - Budd Lake open?
Extended Stay America - Mt. Olive - Budd Lake is open now. It will close tomorrow at 12:00 a.m.