Extended Stay America - Nashua - Manchester

Business response:

Jeffrey, thank you for staying at Extended Stay America, and for giving our hotel a great review. We are delighted to know you were impressed with the layout of our room and that you had a perfect time with us. We appreciate your business and hope you will stay with us again on your next visit to this area. Sincerely, Hotel Management 

Business response:

Thank you for your review and for choosing to stay at our hotel. We are sorry to read our breakfast offerings did not live up to your expectations. Based on your comments, we are working with our food and beverage team to address your concerns and identify where we can make improvements. Thank you again for your feedback, and we hope you will consider to revisit us. Sincerely, Hotel Management 

Business response:

Thank you for reviewing your stay at Extended Stay America. We are happy to read overall you had a pleasant experience and that you loved most aspects of our hotel. However, we regret not meeting your expectations with our breakfast offerings. We value your constructive feedback and hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We're glad to know our location close to several restaurants and shopping was ideal for you and that you were pleased with our parking facility. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management 

Business response:

Johnnie, thank you for the glowing review of Extended Stay America. We're thrilled to know you had a great time with us and that you loved the family-friendly features of our property. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We're sorry for the inconvenience you had due to your bed and the inattentiveness of our associates. Please be assured that we have discussed your feedback with and will use it to ensure we are more consistent in our service levels. We hope you will give us a chance to provide you with the hospitality you deserve on a future visit. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased you enjoyed your stay overall, but we missed meeting some of your expectations with a fresh environment and quality of bath amenities. We are sorry we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management