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Extended Stay America - Nashua - Manchester
- Hotels
- Nashua, NH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2000 Southwood Dr., Nashua, NH, 03063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs to pay more attention to cleanliness The room was not clean. I found someone's underwear under the chair. Under the a.c. unit was food. I was truly in happy with the cleanliness of this place. It says it has a coffee pot, stove, refrigerator but has no untecils no coffee pot and no ice machine. The person at the desk was extremely friendly and helpful. I will day his customer service skills were wonderful. However I will not stay here again.
Business response:
Thank you for your feedback. Although you liked the service provided by our Front Desk associates, we are truly sorry your room was not in the spotless condition it should have been when you arrived. We take the cleanliness of our rooms very seriously, so what you experienced is not typical for us. Our staff is 100% committed to providing fresh, clean accommodations for all of our guests, and we're sorry this was not the case for you. We are already taking steps to ensure oversights such as this do not happen again. We hope ... read more
Mix up by expedia Booked online through Expedia - arrived at motel but was told that they had overbooked and had moved us to another hotel 18 miles away... not something you need at 9pm...
Business response:
Please accept our sincere apology for not having your suite available when you arrived at our hotel. We certainly understand your frustration and regret the inconvenience this caused you. We occasionally have guests who stay over without prior notification, and this is what happened on the day of your arrival. While we made every effort to correct the matter prior to your arrival, we were unsuccessful and we apologize. We hope to have the opportunity to redeem ourselves on a future date. Sincerely, Hotel Management
Hotel is fine, water pressure and temperature could not be controlled in the shower
Business response:
Thank you for being our guest at Extended Stay America and for letting us know you had a pleasant stay. Your feedback is of utmost value to us, and we will share it with our maintenance team to fix the issue immediately. We appreciate you choosing us and hope to have the opportunity to serve you better in the future. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating. Please come back and see us again soon. Sincerely, Hotel Management
Quiet safe place to stay. Easy to fine right off the highway. A bunch of restaurants within a half a mile
Business response:
Thank you for sharing your wonderful experience at Extended Stay America. We are delighted to read you loved the convenience of our prime location and enjoyed your time here. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
It was good
Business response:
Douglas, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
Treated like visiting royalty From the moment I entered the staff gave me outstanding attention. Later when I needed an adapter for my IPad the desk clerk gave me one to use overnight. Everything about the hotel was great. It was convenient to the highway yet it was in a park-like setting. Great night! Thank you!!
Business response:
Wow - Valerie, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager
Business It was a good stay for the price. The place could use some updates.
Business response:
Thank you for being our guest at Extended Stay America. We are happy your stay with us was satisfactory and that you liked the good value we offer. I have taken a note of your suggestion. It was a pleasure having you here, and we hope to see you again in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Nashua - Manchester
How is Extended Stay America - Nashua - Manchester rated?
Extended Stay America - Nashua - Manchester has a 4.2 star rating with 1,091 reviews.
When is Extended Stay America - Nashua - Manchester open?
Extended Stay America - Nashua - Manchester is open now. It will close tomorrow at 12:00 a.m.