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Extended Stay America - Nashua - Manchester
- Hotels
- Nashua, NH
About this business
Location details
2000 Southwood Dr., Nashua, NH, 03063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Too expensive / Lousy breakfast bar Found they are way overpriced. Got keys for our room and went upstairs to find our room wasn't even cleaned yet. Back downstairs to get keys for another room. Tiny TV's in large rooms. Two plastic cups, nothing else left in the room. Need another cup or maybe utensils? Go down to the desk and ask for them. Coffee bar? WHAT A JOKE! Horrible coffee, empty creamers. Three liquid creamers were all sweetened. What about guests that don't want sweeteners? Lousy dry creamer for you! Best part was... read more
Business response:
Thank you for being our guest. We are sorry you were not satisfied with our hotel price. We regularly review our pricing to make sure we are competitive with other hotels in the area while offering the best value for our guests. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Also, your feedback has been discussed with our Brand Leaders so they have knowledge of our guests' desires regarding grab-a... read more
Business response:
Brian, many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Business response:
Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
First time there greeted by staff with proper maners
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Ok hotel It ok comfortable and clean no added extras
Business response:
Thank you for staying with us. We are glad you had a nice time here and that you liked our well-kept property. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Convenient location The room and hallways were very clean. Staff was very friendly and grkoful
Business response:
Sherry, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you were pleased with the exceptional service from our staff and that our location was perfect for your needs. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Bruce, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Keep expectations low Checking in after midnight means there was no one at the desk to handle checkin. That's annoying when you need to get your room and get to sleep. There's a phone on the desk and you need to call a number, and they go find someone to get to the desk and handle checkin. It takes a few minutes. Breakfast is muffins and a packet of oatmeal, which you cook in a Styrofoam cup in the room microwave (I didn't see a bowl in the cupboard). Underwhelming. I needed a place for a hot shower and a few hours sleep, ... read more
Business response:
Thanks for choosing to stay with us. We are happy your overall stay with us was a pleasant one and that you were satisfied with your room. However, we apologize for the issues you experienced while check-in. Your comments have been shared with our front desk associates to ensure a better experience going forward. We are also sorry you were disappointed with our breakfast offerings, and we have shared your feedback with our appropriate team as we plan any further changes. We hope to see you again soon. Sincerely, Hotel Manag... read more
Frequently asked questions about Extended Stay America - Nashua - Manchester
How is Extended Stay America - Nashua - Manchester rated?
Extended Stay America - Nashua - Manchester has a 3.5 star rating with 1,590 reviews.
When is Extended Stay America - Nashua - Manchester open?
Extended Stay America - Nashua - Manchester is open now. It will close tomorrow at 12:00 a.m.