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2000 Southwood Dr., Nashua, NH, 03063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The only complaint was that my room smelled really bad like cigarettes. I thought I chose a non smoking room. I was too tired to ask to move my room.
Business response:
Thank you for sharing your review. Although your overall stay was pleasant, we apologize for the smoke smell you encountered in your room. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. It was good to have you here, and we hope you will give us another chance to provide you with a much better experience. Sincerely, General Manager
Nice hotel, but there are some caveats The good parts: Terrific location; easy on and off of highway, near shopping spots. There is a full size fridge, a microwave and two stove burners in the room. The not-so -good parts: We were there multiple days and the room was not cleaned. So no garbage removal. The hotel is not completely non-smoking so if you are on a non-smoking floor and someone either above or below you is smoking, you will smell it. While the kitchen area is nice, the room we were in had no dishes or silverware ... read more
Business response:
Thank you for choosing Extended Stay America - Nashua - Manchester for your stay. We are happy that you liked our convenient location and your well-equipped room. However, we apologize if our housekeeping services were not shared with you at check-in. While it is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer it to you at a minimal fee. We would also like to mention that to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items... read more
Cement Beds Upon arrival the staff was very helpful. Check in was easy and I made it to my room within minutes. The room was clean and spacious. The kitchenette was a nice thing to have in the room. The one and only thing that was a problem was the bed. It was like sleeping on cement! I am not a person who needs a soft squishy bed but some give is necessary. I even tried to use the three pillows to sleep on top of. That didn't work either. Because of this I got little sleep. I came to NH to participate in a sporting event so... read more
Business response:
I want to thank you for taking the time to post a review of your stay. We appreciate the kind comments about the staff and the cleanliness of your room; however, we apologize that the bed was to hard for your comfort. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Convenient and Clean Excellent location which met my business needs
Great place to stay The staff is very accommodating and nice. The room is very clean and quiet.
Business response:
Thank you for taking the time to share your experience. I am more than pleased to read how well you were accommodated by our staff. It is also good to know your room was to your liking. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Extended Stay America - Nashua - Manchester has a 3.5 star rating with 1,531 reviews.
Extended Stay America - Nashua - Manchester is open now. It will close tomorrow at 12:00 a.m.