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Extended Stay America - Nashua - Manchester
- Hotels
- Nashua, NH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2000 Southwood Dr., Nashua, NH, 03063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Refrigerator didn't work in room. Found used coke cans under bed. Staff did no more than required and acted as if that was an inconvenience. Noise in halls. No fresh fruit on continental breakfast bar.
Business response:
Thank you for writing a review of your recent stay. Let me first apologize for the condition of your room upon your check in. This is completely unacceptable. Please know I will speak to our staff in regards to the cleanliness of the room, the refrigerator not working, and staff attitude when you addressed the complaints to them. Our breakfast is a grab-and-go style and I apologize fruit was no longer available while you were our guest. We would love to have another chance to provide you with a better experience the next tim... read more
Great value Not entirely thrilled with condition of the pet friendly room, but, with no pet fees, and the low price I paid, cant really complain. Great restaurant, access to the athletic club with outdoor pool and jacuzzi, plenty of room to walk the dogs, and the staff are exceptional.. Great value.
Business response:
We appreciate you taking the time to write a review of your stay. I'm concerned about the condition of your room. Our staff will be briefed on the cleaning and quality that must be maintained for guests. However, I am glad you found our location and amenities excellent during your stay, especially for the price you paid. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Nice Extended Stay hotel with a few minor issues.. This was my first stay at a Extended Stay America. The Hotel was easy to find via GPS and was pretty close to some malls and restaurants, I only had a few minor issues with it. What I did like was the mini kitchen in the room. If you need things to cook in like frying pans, cups or other items, they are available from the front desk. The beds were OK, not anything to write home about. The room was clean. Room was quiet and there was no traffic noise. Plenty of parking space.... read more
Business response:
Thank you for such a detailed response of your recent stay. I apologize our amenities did not meet your standards. Our hotel does have a vending machine for snacks and drinks located on our first floor. I am sorry this was not communicated to you at check in. I am pleased to hear that we were able to deliver our goal of a clean, quiet room for your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Meh The receptionist was very nosy about my reason for staying and checking-in took far longer than any other experience I've had. The room had a strong but not entirely unpleasant smell. If You want any of the typical room amenities like cups, coffee, coffee maker, etc.. that is standard at any hotel you have to go to the front desk to ask for them, what a pain. The AC unit didn't seem to work properly, adjusting the temperature or using its fan did nothing.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that the check in took longer than expected and that your room had a strong odor in it. I will have our maintenance department go in and take a look at the room you were in to correct the odor problem. To ensure your experience is not repeated, going forward we will re-check all rooms before they are rented that night and after the housekeeping staff cleans the rooms. I am sorry that we do not pre stock the rooms with amen... read more
Perfect Stay After Horrible Experience Elsewhere After having a terrible experience elsewhere, this place took great care of us. Room was exceptionally clean, and spacious. Staff was friendly. Easy access to highway. only downfalls were terrible breakfast choices and no blow dryers. Laundry room/vending area was a nice treat.
Business response:
The team and I appreciate your kind remarks. We are glad to have provided you with a peaceful respite after the long day you had. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Frequently asked questions about Extended Stay America - Nashua - Manchester
How is Extended Stay America - Nashua - Manchester rated?
Extended Stay America - Nashua - Manchester has a 4.2 star rating with 1,092 reviews.
When is Extended Stay America - Nashua - Manchester open?
Extended Stay America - Nashua - Manchester is open now. It will close tomorrow at 12:00 a.m.