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Extended Stay America - New York City - LaGuardia Airport
- Hotels
- Whitestone, NY
About this business
Extended Stay America Hotel New York City - LaGuardia Airport is located at 1830 Whitestone Expy, Whitestone, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
18-30 Whitestone Expy., Whitestone, NY, 11357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pretty primitive for the money. No restaurants close to walk to Would not stay there again
Business response:
Dear Estelle, We appreciate your feedback on your recent stay. We're sorry to hear that your experience did not meet your expectations. Your comments are valuable to us as we continuously work to improve our guests' experiences. We hope you'll consider staying with us again in the future, allowing us the opportunity to provide you with a more satisfactory stay.Sincerely,Hotel Management
The ice machine was broken and they didn’t even try to make sure we had any ice and on the last day I ask my roommate to ask the front desk if they had a bottle of water so I could be able to take my Medicine and my roommate said that one of the desk clerk’s said that she could only give the bottle of water this one and only time and next time you will have to get it out of the machine and I felt like that should of never been said being that we have been without ice from 06/14/24-06/17/24 that asking for one bottle of water... read more
Business response:
Dear Carla, Thank you for sharing your experience. We regret that the ice machine was out of service during your stay and for the inconvenience this caused. We understand the importance of access to water, especially for taking medication, and we apologize for the response you received. Our goal is to ensure all guests have a comfortable stay, and we clearly fell short in this instance. Your feedback is invaluable, and we are addressing these concerns with our team to improve our services and responsiveness. We appreciate yo... read more
Roaches in room
Business response:
Dear RACHEL, Thank you for reviewing your experience during your recent visit. We sincerely apologize for the situation you described. As our valued guests, you should always expect a comfortable, clean, and relaxing environment when staying with us. Although our hotel has regular pest control service, we will address this quickly. Thank you for bringing this to our attention. We hope you will give us another opportunity to provide you with a better experience. Thank you! Sincerely,Hotel Management
I like that they are pet friendly. Don’t not like the breakfast hours.
The staff was great, check in was easy. The room was spacious and our room had a tub. I enjoyed my stay.
Business response:
Dear Delvina, Thank you for sharing your positive experience at Extended Stay America! Our team strives to make check-in seamless and provide spacious accommodations for our guests' comfort. It's fantastic that you enjoyed your stay, and we look forward to welcoming you back soon for another enjoyable visit. Thank you for your kind words!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - New York City - LaGuardia Airport
How is Extended Stay America - New York City - LaGuardia Airport rated?
Extended Stay America - New York City - LaGuardia Airport has a 4.3 star rating with 1,609 reviews.
When is Extended Stay America - New York City - LaGuardia Airport open?
Extended Stay America - New York City - LaGuardia Airport is open now. It will close tomorrow at 12:00 a.m.